Number of Incidents
0 outages
Since last incident
621 days
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Minor · started over 1 year ago
[P0] – Resolved: All services down [Gengo] External and Internal
We are currently experiencing issues with all services. The issue was identified at 22:12 EST and it is currently being investigated by the engineering team. As a result of this issue, end users may not be able to access the order form, user dashboards, API, or translation workbench. The team currently estimate that approximately 850 end users may be impacted. Currently there are 55 user reports raised for this issue. Further updates will follow. • AzureDevOps ID - 1066093
Minor · started over 1 year ago
[P0] – All Services Down [Gengo] [Internal and External)]
We are currently experiencing issues with all services. The issue was identified at 15:04 EST and it is currently being investigated by the Development team. As a result of this issue, some end users may experience "Site Unreachable" or "504 Gateway Error" messages. The team are reviewing which customers may be impacted and will update with more details as soon as they become available. The team currently estimate that approximately 850 end users maybe impacted. Currently there are 32 incidents raised by end users for this issue. Further updates will follow. • AzureDevOps ID - 1065991
Minor · started about 2 years ago
[P0] – Platform is not processing new orders [Gengo] [IMPACT(Both Internal and External)]
We are currently experiencing issues with Gengo Orders. The issue was identified at 1500 ET on 28th July and it is currently being investigated by the DevOPS team. As a result of this issue, some end users may experience the following New inbound orders will not process for users of the Gengo Platform The team are reviewing which customers may be impacted and will update with more details as soon as they become available. The team currently estimate that approximately 300 customers may be impacted at the moment Currently there are 50 incidents raised for this issue. Further updates will follow. • AzureDevOps ID - 1014579
Minor · started about 2 years ago
This is an internal Test incident - please ignore ( All services are up and running )
Homepage is Operational and working fine this is just a test incident for internal working
Minor · started over 2 years ago
Increased error rate in loading the homepage
Minor · started almost 3 years ago
Increased error rate in loading the homepage
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