Microsoft Teams Incident: TM710900

Impacted service: Microsoft Teams
Impacted feature: TeamsComponents
Current status is: Service degradation
Published Time: 1/29/2024 10:19:40 AM
Title: Some users may be unable to access Microsoft Teams or some features
User impact: Users may be unable to access Microsoft Teams or some features.
More info: This Service Health post is in response to some external customer reports and will be updated with further details as we confirm the service's operational health.
Current status: We're continuing to analyze service telemetry, however our initial investigation indicates all internal service telemetry is healthy.
Scope of impact: Impact is specific to some users served through the affected infrastructure in North America.
Next update by: Monday, January 29, 2024, at 4:30 PM UTC
Published Time: 1/29/2024 8:44:21 AM
Title: Some users may be unable to access Microsoft Teams or some features
User impact: Users may be unable to access Microsoft Teams or some features.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of impact: Impact is specific to some users served through the affected infrastructure in North America.
Next update by: Monday, January 29, 2024, at 4:00 PM UTC
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Published Time: 1/29/2024 11:03:45 AM
We're still reviewing service telemetry, however our investigation continues to show that all internal service data remains normal.
This quick update is designed to give the latest information on this issue.

UPDATE (from Microsoft):
Published Time: 1/29/2024 11:18:18 AM
Title: Some users may be unable to access Microsoft Teams or some features
User impact: Users may be unable to access Microsoft Teams or some features.
More info: This Service Health post is in response to some external customer reports and will be updated with further details as we confirm the service's operational health.
Current status: We're entering an extended period of monitoring. Upon reviewing service telemetry data across all of the individual service functions, we've determined the service remains in a healthy state.
Scope of impact: Impact is specific to some users served through the affected infrastructure in North America.
Next update by: Monday, January 29, 2024, at 5:30 PM UTC

UPDATE (from Microsoft):
Published Time: 1/29/2024 12:24:55 PM

Title: Some users have reported issues in using Teams
User impact: Currently Microsoft does not see evidence of user impact.

More info: This Service Health post is in response to external customer reports of Teams issues, however; extensive review does not show any service issues. Based on impact from Teams incident TM710344, we are keeping this post active as we continue to review telemetry.

Current status: We're continuing with an extended period of monitoring. Review of service telemetry data across all of the individual service functions continues to shows the service remains in a healthy state.

Scope of impact: MicroSoft do not believe there is any impact at this time.