Outage in GlobalSign

Problems logging in to CIT service

Resolved Minor
December 14, 2022 - Started over 1 year ago - Lasted 8 days
Official incident page

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Outage Details

We are currently investigating an issue with CIT (https://cit.globalsign.com) which is causing a blank page when logging into the portal. We will post as soon as we have further information. No other Atlas or GCC services are affected.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/22/2022 04:10PM

We have identified and resolved the issue, which was preventing communication between CIT and the authentication service. CIT is now operational again.

INVESTIGATING over 1 year ago - at 12/20/2022 08:15AM

We are engaging with our technology partner to help investigate and resolve the issue, as we have not been able to identify the problem from our side. We will post updates as we get more information.

INVESTIGATING over 1 year ago - at 12/14/2022 04:00PM

We are currently investigating an issue with CIT (https://cit.globalsign.com) which is causing a blank page when logging into the portal. We will post as soon as we have further information.
No other Atlas or GCC services are affected.

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