Outage in GlobalSign
Issue with Atlas issuance and DSS
Resolved MajorIncident Report
We are currently investigating an issue affecting Atlas certificate issuance and DSS services. We will provide an update as soon as we have confirmed the scope.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 03/21/2025 09:26AM
No further issues have been seen, and the service is returning to normal throughput levels. We are marking this issue as resolved.
MONITORING
8 months ago - at 03/21/2025 09:16AM
The issue has been resolved and we are closely monitoring as the service returns to normal parameters
IDENTIFIED
8 months ago - at 03/21/2025 09:01AM
The Infrastructure team have identified the cause and are working on a resolution. HVCA and DSS are currently unavailable. TSA services are unaffected.
INVESTIGATING
8 months ago - at 03/21/2025 08:52AM
We are currently investigating an issue affecting Atlas certificate issuance and DSS services. We will provide an update as soon as we have confirmed the scope.
Latest GlobalSign outages
Intermittent issues with Atlas APIs (HVCA, DSS) - 2 days ago
Issue creating credentials in Atlas portal - 9 days ago
Issue with DSS and HVCA API functionality - about 2 months ago
Issues affecting domain claims in Atlas - about 2 months ago
Problem sending domain validation emails from Atlas - about 2 months ago
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