Outage in GlobalSign

Issue with Atlas issuance and DSS

Resolved Major
March 21, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting Atlas certificate issuance and DSS services. We will provide an update as soon as we have confirmed the scope.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2025 09:26AM

No further issues have been seen, and the service is returning to normal throughput levels. We are marking this issue as resolved.

MONITORING about 1 month ago - at 03/21/2025 09:16AM

The issue has been resolved and we are closely monitoring as the service returns to normal parameters

IDENTIFIED about 1 month ago - at 03/21/2025 09:01AM

The Infrastructure team have identified the cause and are working on a resolution. HVCA and DSS are currently unavailable. TSA services are unaffected.

INVESTIGATING about 1 month ago - at 03/21/2025 08:52AM

We are currently investigating an issue affecting Atlas certificate issuance and DSS services. We will provide an update as soon as we have confirmed the scope.

Latest GlobalSign outages

GCC Certificate Issuance Failure - about 1 month ago
Intermittent Atlas errors - 6 months ago

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