Outage in GlobalSign

Problem sending domain validation emails from Atlas

Resolved Minor
September 10, 2025 - Started about 2 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently investigating an issue which seems to be preventing domain validation emails being sent from Atlas - we are seeing a number of errors in our logs relating to email submission.
Components affected
GlobalSign Certificate Issuance

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 06:54AM

The problem has been resolved.

IDENTIFIED about 2 months ago - at 09/10/2025 05:24PM

We are continuing to work with our service provider on resolving the issue.

IDENTIFIED about 2 months ago - at 09/10/2025 12:03PM

We have identified the issue and are working with our email relay provider to resolve.

INVESTIGATING about 2 months ago - at 09/10/2025 11:01AM

We are currently investigating an issue which seems to be preventing domain validation emails being sent from Atlas - we are seeing a number of errors in our logs relating to email submission.

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