Outage in GlobalSign
Brief error spike on Atlas API services
Resolved MinorIncident Report
We just experienced a high spike in errors on the Atlas APIs (HVCA, DSS, TSA). The issue lasted for a few minutes between roughly 12:25 and 12:35 UTC. The issue is no longer occurring but the Infrastructure team are investigating the root cause.
Components affected
GlobalSign Document Signing Service (DSS) GlobalSign Certificate Issuance GlobalSign Time StampingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/09/2026 01:33PM
The issue has been confirmed resolved
MONITORING
21 days ago - at 04/09/2026 12:46PM
The Infrastructure team have identified the root cause and are monitoring the situation.
INVESTIGATING
21 days ago - at 04/09/2026 12:45PM
We just experienced a high spike in errors on the Atlas APIs (HVCA, DSS, TSA). The issue lasted for a few minutes between roughly 12:25 and 12:35 UTC. The issue is no longer occurring but the Infrastructure team are investigating the root cause.
Latest GlobalSign outages
Some customers may see incorrect usage in the Atlas portal - about 1 month ago
OCSP Request Errors - about 1 month ago
Higher than normal error rate on Atlas APIs - 2 months ago
Intermittent errors with Atlas HVCA /stats endpoint - 2 months ago
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