Outage in GlobalSign
Issue with Atlas Qualified TSA service
Resolved MinorIncident Report
Summary AI Generated
GlobalSign's Atlas Qualified TSA (Time Stamping) service experienced intermittent errors over approximately 1.7 hours due to a failing TSA server, which caused spikes in HTTP 503 responses across all TSA services and a small number of upstream errors in DSS. The faulty server was identified and removed from the pool, resolving the issue. No further errors were observed following the fix.
We are investigating an issue affecting that Atlas Qualified TSA service which may be causing intermittent errors. We will post more information once it is available.
Components affected
GlobalSign Time StampingTrusted by 1,000+ teams
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RESOLVED
14 days ago - at 09/25/2026 11:57AM
No further errors have been seen.
MONITORING
14 days ago - at 09/25/2026 10:47AM
The problem with the failing TSA server has been resolved and we are continuing to monitor the situation closely to ensure no more errors occur.
The problem resulted in a small number of spikes in HTTP 503 responses, across all TSA services. This caused a small number of upstream errors to be returned by DSS as well.
IDENTIFIED
14 days ago - at 09/25/2026 10:23AM
We have identified a problem with one of our TSA servers. The server has been removed from the pool so shouldn't cause further issues, and one of our engineers is working to restore it to service now.
INVESTIGATING
14 days ago - at 09/25/2026 10:16AM
We are investigating an issue affecting that Atlas Qualified TSA service which may be causing intermittent errors. We will post more information once it is available.
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