Outage in GlobalSign
Higher than normal error rate on Atlas APIs
Resolved MinorIncident Report
The team have seen an increase in error rate on the Atlas (HVCA and DSS) APIs. This seems to be related to an internal failover event but showed a brief failure rate of around 4% on /login calls. The team are confirming the root cause and are monitoring the situation, although it appears to be stable.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 02/25/2026 03:15PM
The issue has been confirmed related to a failover event on one of our database clusters and has been confirmed as resolved.
MONITORING
12 days ago - at 02/25/2026 02:19PM
The team have seen an increase in error rate on the Atlas (HVCA and DSS) APIs. This seems to be related to an internal failover event but showed a brief failure rate of around 4% on /login calls. The team are confirming the root cause and are monitoring the situation, although it appears to be stable.
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