Outage in GlobalSign
GCC service is not accessible
Resolved MajorIncident Report
We’re currently investigating reports of a service interruption with GCC Certificate Issuance.
The root cause is currently unknown.
We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.
Occurred at: Aug 13, 08:21 UTC
■Scope of impact
- GCC User Portal
- Certificate Issuance
- SSL API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI API Certificate Issuance
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
[Note] There is no impact on the use of issued certificates or revocation confirmation.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 08/13/2026 03:24PM
This incident has been resolved.
MONITORING
about 11 hours ago - at 08/13/2026 09:54AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 12 hours ago - at 08/13/2026 09:18AM
We’re currently investigating reports of a service interruption with GCC Certificate Issuance.
The root cause is currently unknown.
We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.
Occurred at: Aug 13, 08:21 UTC
■Scope of impact
- GCC User Portal
- Certificate Issuance
- SSL API Certificate Issuance
- SSL (Access to Domain Validation URL)
- ePKI API Certificate Issuance
- EPKI (Access to certificate acquisition URL)
- JCAN User Portal
- JCAN Certificate Issuance
- JCAN API Certificate Issuance
- JCAN (Access to certificate acquisition URL)
[Note] There is no impact on the use of issued certificates or revocation confirmation.
Latest GlobalSign outages
Problems with usage reporting in Atlas - 2 months ago
Atlas Portal usage display problems affecting some customers - 4 months ago
Brief error spike on Atlas API services - 4 months ago
Some customers may see incorrect usage in the Atlas portal - 5 months ago
OCSP Request Errors - 5 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
