Outage in GlobalSign
Atlas Portal usage display problems affecting some customers
Minor
April 16, 2026 - Started 7 days ago
Official incident page
Official incident page
Incident Report
We are aware of some further issues relating to the display of usage in the Atlas portal, affecting a small number of customers. The development team are actively working on a fix for affected customers.
Certificate issuance and use of the APIs themselves is not affected.
Components affected
GlobalSign User PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 04/20/2026 04:17PM
Our development team are currently testing a fix for the issue. We will provide further updates as this is confirmed ready for production release.
IDENTIFIED
7 days ago - at 04/16/2026 04:03PM
We are aware of some further issues relating to the display of usage in the Atlas portal, affecting a small number of customers. The development team are actively working on a fix for affected customers.
Certificate issuance and use of the APIs themselves is not affected.
Latest GlobalSign outages
Brief error spike on Atlas API services - 14 days ago
OCSP Request Errors - about 1 month ago
Higher than normal error rate on Atlas APIs - about 2 months ago
Intermittent errors with Atlas HVCA /stats endpoint - 2 months ago
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