Outage in GlobalSign
Atlas Portal usage display problems affecting some customers
Resolved MinorIncident Report
We are aware of some further issues relating to the display of usage in the Atlas portal, affecting a small number of customers. The development team are actively working on a fix for affected customers.
Certificate issuance and use of the APIs themselves is not affected.
Components affected
GlobalSign User PortalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/29/2026 08:53AM
Following an extended period of close monitoring, the team have confirmed that the issue is resolved.
MONITORING
28 days ago - at 04/23/2026 07:25PM
The team have successfully deployed the fix and we are closely monitoring to ensure that the issue is resolved for all affected customers.
IDENTIFIED
about 1 month ago - at 04/20/2026 04:17PM
Our development team are currently testing a fix for the issue. We will provide further updates as this is confirmed ready for production release.
IDENTIFIED
about 1 month ago - at 04/16/2026 04:03PM
We are aware of some further issues relating to the display of usage in the Atlas portal, affecting a small number of customers. The development team are actively working on a fix for affected customers.
Certificate issuance and use of the APIs themselves is not affected.
Latest GlobalSign outages
Brief error spike on Atlas API services - about 1 month ago
Some customers may see incorrect usage in the Atlas portal - about 2 months ago
OCSP Request Errors - 2 months ago
Higher than normal error rate on Atlas APIs - 3 months ago
Intermittent errors with Atlas HVCA /stats endpoint - 3 months ago
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