Outage in GlobalSign
Issue creating credentials in Atlas portal
Resolved MajorIncident Report
We are investigating reports of users being unable to create credentials in the Atlas portal. We will update once we have identified the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 10/30/2025 07:23PM
The issue has been resolved.
IDENTIFIED
about 21 hours ago - at 10/30/2025 05:07PM
We have identified the issue and are working to resolve it.
INVESTIGATING
about 21 hours ago - at 10/30/2025 04:51PM
We have confirmed there is an issue with creating credentials and mTLS certs, resulting in an HTTP 500 error. Our team are investigating.
INVESTIGATING
about 22 hours ago - at 10/30/2025 04:36PM
We are investigating reports of users being unable to create credentials in the Atlas portal. We will update once we have identified the issue.
Latest GlobalSign outages
Issue with DSS and HVCA API functionality - about 1 month ago
Issues affecting domain claims in Atlas - about 2 months ago
Problem sending domain validation emails from Atlas - about 2 months ago
Problems accessing www.globalsign.com - 4 months ago
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