Outage in GlobalSign
Atlas API outage
Resolved Major
Need to monitor GlobalSign outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including GlobalSign, and never miss an outage again.
Start Free Trial
Outage Details
We are currently affecting an outage that is affecting all Atlas API services (DSS, HVCA, TSA) and OCSP services for Atlas.
We will post further updates as soon as we have identified the issue.
Components affected
GlobalSign Document Signing Service (DSS) GlobalSign Certificate Issuance GlobalSign OCSP & CRL Services GlobalSign Time StampingLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/27/2023 09:48PM
The incident is considered resolved, and the platform is stable. We will publish an Incident Report as soon as we have it ready.
MONITORING
over 1 year ago - at 09/27/2023 08:46PM
All services should now be operational. We are monitoring closely as they catch up with customer requests.
IDENTIFIED
over 1 year ago - at 09/27/2023 08:22PM
Our engineers are on-site and are working on a resolution
IDENTIFIED
over 1 year ago - at 09/27/2023 07:45PM
We appear to have identified the issue. Certificates are now being queued for issuance, but we need to get engineers on-site at our data center to fully resolve the issue. We have scrambled the on-call team.
INVESTIGATING
over 1 year ago - at 09/27/2023 07:32PM
We are continuing to investigate the issue. Some services are unable to connect to some core databases, but these databases are operational.
Direct TSA services seem to be working. HVCA and DSS are affected.
INVESTIGATING
over 1 year ago - at 09/27/2023 06:59PM
We are currently affecting an outage that is affecting all Atlas API services (DSS, HVCA, TSA) and OCSP services for Atlas.
We will post further updates as soon as we have identified the issue.
Latest GlobalSign outages
GCC Certificate Issuance Failure - about 1 month ago
Issue with Atlas issuance and DSS - about 2 months ago
GCC Certificate Issuance Failure - about 2 months ago
Partial CAA validation error in GCC - 2 months ago
Intermittent Atlas errors - 6 months ago
Stop Juggling Dozens of Status Pages – Monitor Them All in One Place
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4000 services available
Integrations with
