Outage in GoFormz

Degregated Performance of Salesforce Connected Workflows

Resolved Minor
April 11, 2023 - Started about 1 year ago - Lasted 2 days
Official incident page

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Outage Details

Beginning on Thursday (April 6, 2023), the GoFormz Workflow-Salesforce app began to experience latency and timeouts due to a Salesforce outage impacting our integration. This, combined with related client issues, created a backlog of Salesforce workflow jobs in the GoFormz workflow queue. Once resolved, workflows were successfully running, but we were still experiencing slowness from items in the queue. At approximately 11:00am PST today (April 11, 2023), all queue items have processed and operating times have returned to normal.
Components affected
GoFormz Automated Workflows
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/13/2023 07:48PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/11/2023 11:21PM

Beginning on Thursday (April 6, 2023), the GoFormz Workflow-Salesforce app began to experience latency and timeouts due to a Salesforce outage impacting our integration. This, combined with related client issues, created a backlog of Salesforce workflow jobs in the GoFormz workflow queue. Once resolved, workflows were successfully running, but we were still experiencing slowness from items in the queue. At approximately 11:00am PST today (April 11, 2023), all queue items have processed and operating times have returned to normal.

Latest GoFormz outages

Degraded Performance of Web App Login services and Workflow expected behavior - about 1 month ago
Service Interruption: Email Delivery - 9 months ago
Service Interuption: Email Delivery - 10 months ago
Continued interrupted performance when sending Public Forms via text message - 11 months ago
Interupted performance when sending Public Forms via text message - 11 months ago

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