Outage in Google Workspace

Summary: Workspace Super Admins trying to open unauthenticated support cases for account recovery help using toolbox are encountering 500 errors and unable to open support cases for account recovery. We will provide an update by Wednesday, 2024-04--24 14:45 US/Pacific with current details. Workaround: Customers having issues opening the account recovery cases can use https://support.google.com/a/contact/recovery_form to contact support until the issue is resolved.

Resolved Minor
April 24, 2024 - Started 9 days ago - Lasted 9 minutes

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Outage Details

Summary: Workspace Super Admins trying to open unauthenticated support cases for account recovery help using toolbox are encountering 500 errors and unable to open support cases for account recovery. We will provide an update by Wednesday, 2024-04--24 14:45 US/Pacific with current details. Workaround: Customers having issues opening the account recovery cases can use https://support.google.com/a/contact/recovery_form to contact support until the issue is resolved.
Components affected
Google Workspace Support

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