Google Workspace Support problems reported by users
This chart provides user-reported problems for Google Workspace Support in the last 12 hours. It's a collection of user reports from different sources.
Latest Google Workspace Support Official Outages
We continuously monitor the official Google Workspace Support status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Google Workspace Support outages.
Minor Resolved · 2 days ago · lasted 8 minutes
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. We are experiencing an intermittent issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers will occasionally not see chat support as available for their language. Workaround: Refreshing Support Chat may work.
Minor Resolved · 2 days ago · lasted 7 minutes
Summary: Google Support Chat is not displaying all available languages as having chat support available Description: We are experiencing an intermittent issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers will occasionally not see chat support as available for their language. Workaround: Refreshing Support Chat may work.
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Minor Resolved · 5 months ago · lasted about 1 hour
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but may experience delays in sending or receiving messages. Users are unable to create Japanese and English chat cases with Google Workspace Support from the chat flow in the Admin Console. We are currently troubleshooting the issue.
Minor Resolved · 5 months ago · lasted about 2 hours
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. The Google Workspace users may experience errors when trying to contact us via chat. We're investigating the issue. The users may experience "Something went wrong, please try again" error
Minor Resolved · 6 months ago · lasted about 1 hour
We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior.
We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. Issue is affecting all vector cases updates and interrupting the following functions: - Unable to send emails/ save drafts from case detail page. - Support team unable to change case ownership. - Customers are unable to update affected cases from the portal. Retry after some time after the error is seen
Minor Resolved · 9 months ago · lasted 1 minute
Google Workspace Customer Care Portal is experiencing an issue with comments creation. Users can create comments, but they will see an error and won't be able to see the comment (or any comments) in the feed.
Google Workspace Customer Care Portal is experiencing an issue with comments creation. Users can create comments, but they will see an error and won't be able to see the comment (or any comments) in the feed.
Minor Resolved · 11 months ago · lasted less than a minute
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are unable to access Google Workspace Support.
We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are unable to access Google Workspace Support. Affected customers are unable to view or search Google Workspace cases in Customer Care Portal. New case creation is unaffected by the issue.
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Frequently Asked Questions
- Is Google Workspace Support down right now? What is Google Workspace current status?
- Google Workspace seems to be up and running. We've updated the status 2 minutes ago.
- Was Google Workspace Support down today?
- Google Workspace is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Google Workspace, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Google Workspace and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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