Is Google Workspace Support Down?

Google Workspace Support status is operational

IsDown is monitoring Google Workspace's official status page in real time.

Stats for Google Workspace Support official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

181 days

Users reports for Google Workspace Support in the last 12 hours

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Monitor and keep track of Google Workspace Support's current and past outages

Minor · 6 months ago · lasted 8 minutes

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly.

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. We are experiencing an intermittent issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers will occasionally not see chat support as available for their language. Workaround: Refreshing Support Chat may work.

Minor · 6 months ago · lasted 7 minutes

Summary: Google Support Chat is not displaying all available languages as having chat support available Description: We are experiencing an intermittent issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers will occasionally not see chat support as available for their language. Workaround: Refreshing Support Chat may work.

Summary: Google Support Chat is not displaying all available languages as having chat support available Description: We are experiencing an intermittent issue with Google Workspace Support. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2023-03-24 05:30 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers will occasionally not see chat support as available for their language. Workaround: Refreshing Support Chat may work.

Minor · 11 months ago · lasted about 1 hour

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but may experience delays in sending or receiving messages.

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but may experience delays in sending or receiving messages. Users are unable to create Japanese and English chat cases with Google Workspace Support from the chat flow in the Admin Console. We are currently troubleshooting the issue.

Minor · 11 months ago · lasted about 2 hours

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior.

We're investigating reports of an issue with Google Workspace Support. We will provide more information shortly. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. The Google Workspace users may experience errors when trying to contact us via chat. We're investigating the issue. The users may experience "Something went wrong, please try again" error

Minor · about 1 year ago · lasted about 1 hour

We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior.

We're experiencing an issue affecting less than an estimated 30% of the Google Workspace Support user base. We will provide an update by Sep 16, 2022, 8:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access Google Workspace Support, but are seeing error messages, high latency, and/or other unexpected behavior. Issue is affecting all vector cases updates and interrupting the following functions: - Unable to send emails/ save drafts from case detail page. - Support team unable to change case ownership. - Customers are unable to update affected cases from the portal. Retry after some time after the error is seen

Minor · over 1 year ago · lasted 1 minute

Google Workspace Customer Care Portal is experiencing an issue with comments creation. Users can create comments, but they will see an error and won't be able to see the comment (or any comments) in the feed.

Google Workspace Customer Care Portal is experiencing an issue with comments creation. Users can create comments, but they will see an error and won't be able to see the comment (or any comments) in the feed.

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Frequently Asked Questions

Is Google Workspace Support down right now? What is Google Workspace current status?
Google Workspace seems to be up and running. We've updated the status 1 minute ago.
Was Google Workspace Support down today?
Google Workspace is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Google Workspace, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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