Outage in GoToConnect

GoToConnect - Issue Making Calls

Resolved Major
May 26, 2022 - Started almost 2 years ago - Lasted 16 minutes
Official incident page

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Outage Details

We are investigating reports of issues reaching the GoToConnect platform. We will share more information rapidly. Our engineers are working to resolve the issue. We will provide the next update shortly.
Components affected
GoToConnect Admin Portal GoToConnect PSTN Routing
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/26/2022 01:54PM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED almost 2 years ago - at 05/26/2022 01:48PM

Our engineers have identified the issue and are now actively working towards a resolution.

We will send another update soon.

INVESTIGATING almost 2 years ago - at 05/26/2022 01:46PM

We are investigating reports of issues reaching the GoToConnect platform. We will share more information rapidly.

Our engineers are working to resolve the issue. We will provide the next update shortly.

Latest GoToConnect outages

GoTo Connect - Issues loading Contact Center. - about 1 month ago
GoTo Connect - Issues loading Contact Center. - about 2 months ago
GoTo Connect - Outbound calls failure - 3 months ago
Issues establishing calls - 3 months ago
GoTo Connect Meetings - Unable to start or join Meetings - 3 months ago

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