Check if GoToConnect is down, recent outages, user-reported issues, and outages map.
GoToConnect is working normally
Last checked from GoToConnect's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 131 incidents since started monitoring GoToConnect status in September 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
22 days ago · lasted about 1 hour
We are actively investigating reports that some GoTo Connect VoIP Phones Calls and GoTo Connect customers may be experiencing issues while making outbound calls. Our engineers are working to identify the issue and will provide another update shor...
26 days ago · lasted about 1 hour
We are actively investigating reports that some Grasshopper customers may be experiencing loading the Grasshopper web portal and making outbound calls with the Grasshopper app. Our engineers are working to identify the issue and will provide anot...
26 days ago · lasted 42 minutes
We are actively investigating reports that some GoTo Connect customers might be experiencing incoming call issues in Brazil. Our engineers are working to identify the issue and will provide another update shortly.
We've tracked and collected 131 incidents since started monitoring GoToConnect status
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Arnold
I Have issue in Goto Connect, while calling.
IsDown aggregates scheduled maintenances for GoToConnect. Currently, there are 1 more maintenances scheduled.
Scheduled for October 18, 2025 at 02:00 AM EDT · until 07:00 AM EDT
As part of our commitment to provide exceptional service and reliability to our customers, GoToAssist Corporate will be conducting service maintenance on the following date and time listed below. Our team will be taking all appropriate actions to ...
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Services commonly monitored together with GoToConnect
GoToConnect isn't down. You can check GoToConnect status and incident details on the top of the page. IsDown continuously monitors GoToConnect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
GoToConnect is currently operational. You can check GoToConnect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of GoToConnect being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the GoToConnect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
GoToConnect last outage was on August 24, 2025 with the title "GoTo Connect - Issues with Outbound Calls"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor GoToConnect and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor GoToConnect with maximum flexibility
IsDown monitors GoToConnect for major outages. A major outage is when GoToConnect experiences a critical issue that severely affects one or more services/regions. When GoToConnect marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors GoToConnect status page for minor outages. A minor outage is when GoToConnect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in GoToConnect status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
GoToConnect publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors GoToConnect and all their 7 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
GoToConnect and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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