Is GoToConnect Down?

GoToConnect Status is Operational

Latest GoToConnect Outages

Check the stats and details of the latest GoToConnect outages and issues

1 Outages in the last 7 days
1 Outages in the last 30 days
3 Days since last incident

Minor Resolved · 3 days ago · lasted 32 minutes

GoTo Connect - Unable to Change Status and Pick-Up Calls

We are actively investigating reports that some GoTo Connect customers may be unable to change their status and pick-up calls in the G2C App. Our engineers are working to identify the issue and will provide another update shortly.

Minor Resolved · about 1 month ago · lasted about 6 hours

GoTo Connect - MMS Delay

We are actively investigating reports that some GoTo Connect customers may be experiencing delays with MMS. Our engineers are working to resolve the issue and will provide another update shortly.

Minor Resolved · about 1 month ago · lasted about 2 hours

GoTo Connect - Inbound PSTN call failures

We are actively investigating reports that some GoTo Connect customers may be experiencing inbound PSTN call failures. Our engineers are working to resolve the issue and will provide another update shortly.

Minor Resolved · about 1 month ago · lasted about 17 hours

GoTo Connect - MMS Delay

We are actively investigating reports that some GoTo Connect customers may be experiencing delays with MMS. Our engineers are working to resolve the issue and will provide another update shortly.

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Minor Resolved · about 1 month ago · lasted 33 minutes

GoToConnect - Intermittent Issues with making Calls and Audio quality issues

We are investigating reports of intermittent issues on making outbound calls and reports regarding audio quality on the GoToConnect application. We will share more information rapidly. Our engineers are working to resolve the issue. We will provide the next update shortly.

Minor Resolved · 3 months ago · lasted about 1 hour

GotoConnect - Missing permission to make outbound calls

Since Sept 13th 3:11 AM, some customers are unable to make outbound calls due to a misconfiguration. Our engineers have identified the cause and are actively working towards a resolution. In the meantime, impacted customers can add a user group, add the relevant users and give that group the dialling permissions needed.

Minor Resolved · 3 months ago · lasted about 1 hour

GoToConnect - Intermittent issue making outbound calls

We are investigating reports of issues on making outbound calls on the GoToConnect application. We will share more information rapidly. Our engineers are working to resolve the issue. We will provide the next update shortly.

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Frequently Asked Questions

Is GoToConnect down today?
GoToConnect seems to be up and running. We've updated the status less than a minute ago. There have been 0 incidents in the last 24 hours.
I'm having issues with GoToConnect, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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