Outage in GoToConnect
GoTo Connect - Contact Center and Call Reports Issue
Major
June 19, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
IDENTIFIED
34 minutes ago - at 06/19/2026 10:08AM
Our engineers continue to investigate the issue. We will provide another update as soon as it is available.
IDENTIFIED
about 2 hours ago - at 06/19/2026 08:38AM
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
about 2 hours ago - at 06/19/2026 08:33AM
We are actively investigating reports of an impact affecting GoTo Connect, including Call History, Virtual Receptionist Reporting, Voicemail Deletion, and Call-Report Ingestion.
Our engineers are working to identify the issue and will provide another update shortly.
Latest GoToConnect outages
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Logmein Rescue - Issue starting or joining sessions - 23 days ago
LogMeIn Rescue, Pro, and Central - Issue downloading Rescue and Pro/Central applets - about 1 month ago
Grasshopper - Login Issues - about 1 month ago
GoTo Connect - Call Recording and Transcript - about 1 month ago
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