Outage in Grafana

PDC Tempo Search not Working.

Resolved Major
March 18, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

On 3/18 at approximately 18:50 UTC we noticed that when using explorer to search a Tempo datasource via PDC, any TraceQl query fails. If refreshing the page and a new search starts automatically, it's working as expected. Our team is investigating this matter and will provide updates as they become available.
Components affected
Grafana US-CENTRAL: Querying Grafana AWS Australia - prod-au-southeast-1: Querying Grafana AWS Brazil - prod-sa-east-1: Querying Grafana AWS Canada - prod-ca-east-0: Querying Grafana AWS Germany - prod-eu-west-2: Querying Grafana AWS India - prod-ap-south-1: Querying Grafana AWS Singapore - prod-ap-southeast-1: Querying Grafana AWS Sweden - prod-eu-north-0: Querying Grafana AWS US East - prod-us-east-0: Querying Grafana AWS US West - prod-us-west-0: Querying Grafana Azure Germany - prod-eu-west-1: Querying Grafana Azure Netherlands - prod-eu-west-3: Querying Grafana Azure US Central - us-central2: Querying Grafana GCP Australia - prod-au-southeast-0: Querying Grafana GCP Belgium - prod-eu-west-0: Querying Grafana GCP Brazil - prod-sa-east-0: Querying Grafana GCP India - prod-ap-south-0: Querying Grafana GCP Singapore - prod-ap-southeast-0: Querying Grafana GCP UK - prod-gb-south-0: Querying Grafana GCP US Central - prod-us-central-0: Querying
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/18/2024 04:02PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 03/18/2024 02:22PM

On 3/18 at approximately 18:50 UTC we noticed that when using explorer to search a Tempo datasource via PDC, any TraceQl query fails. If refreshing the page and a new search starts automatically, it's working as expected. Our team is investigating this matter and will provide updates as they become available.

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