Outage in Granicus

Granicus Issue Notification: govMeetings Live Video intermittently freezing

Resolved Minor

September 13, 2022 - Started over 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating issues causing intermittent freezing and buffering during livestreams for some clients. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Live Video Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus Live Video

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 09/14/2022 04:52PM

Granicus Engineering teams are continuing to monitor issues causing intermittent freezing and buffering during livestreams for some clients. We are no longer observing the behavior on live streams. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Live Video

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING over 1 year ago - at 09/14/2022 12:25AM

Granicus Engineering teams are continuing to investigate issues causing intermittent freezing and buffering during livestreams for some clients. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Live Video

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

INVESTIGATING over 1 year ago - at 09/13/2022 09:45PM

INVESTIGATING over 1 year ago - at 09/13/2022 08:09PM

INVESTIGATING over 1 year ago - at 09/13/2022 06:12PM

INVESTIGATING over 1 year ago - at 09/13/2022 05:25PM

Granicus Engineering teams are currently investigating issues causing intermittent freezing and buffering during livestreams for some clients. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Live Video

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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