Outage in Gtmhub

Performance issues loading Insights

Resolved Minor
December 18, 2023 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are observing delays in calculating insight results. Some customers might see a Extracting insight data message for prolonged periods.
Components affected
Gtmhub Insights API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/18/2023 06:46PM

This incident has been resolved.

MONITORING 5 months ago - at 12/18/2023 05:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 12/18/2023 05:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 12/18/2023 04:38PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/18/2023 04:11PM

We are observing delays in calculating insight results. Some customers might see a Extracting insight data message for prolonged periods.

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