Outage in Heap

Heap Connect Sync Delays

Resolved Minor
April 11, 2024 - Started 21 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost. We will post an update in one hour.
Components affected
Heap Connect
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/11/2024 09:05PM

This incident has been resolved.

MONITORING 21 days ago - at 04/11/2024 04:03PM

Fix has been implemented and we are monitoring the results.

IDENTIFIED 21 days ago - at 04/11/2024 03:20PM

Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost.
We will post an update in one hour.

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