Outage in Heap

Heap Connect Sync delays impacting some customers -- Investigating

Resolved Minor
April 01, 2024 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Some customers may notice a delay in their Heap syncs.
Components affected
Heap Connect
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/01/2024 07:01PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/01/2024 06:20PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 04/01/2024 06:17PM

The fix has been implemented and we are monitoring.

IDENTIFIED about 1 month ago - at 04/01/2024 04:57PM

The issue has been identified and a fix is in the works.

INVESTIGATING about 1 month ago - at 04/01/2024 03:36PM

Some customers may notice a delay in their Heap syncs.

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