Check if Heap Connect is down, official outages, user-reported issues, and outages map.
Heap Connect is having a minor outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Heap status data.
IsDown has tracked 64 incidents for Heap Connect since started monitoring Heap status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 10, 2025
06:28 PM IDT
|
Minor
Our engineering team has identified the root cause of the delayed syncs and is working on a solut...
|
about 18 hours |
Sep 19, 2025
04:42 PM IDT
|
Minor
Our engineering team has identified the root cause of the delayed ingestion and is working on a s...
|
about 1 hour |
Sep 17, 2025
10:12 PM IDT
|
Minor
We are experiencing slightly evelated latency in our upstream data source, which will impact cust...
|
about 6 hours |
Aug 28, 2025
07:43 PM IDT
|
Minor
We are experiencing latency in our upstream data source. Syncs running during this period may hav...
|
1 day |
May 27, 2025
08:40 PM IDT
|
Minor
We are currently experiencing delays for Connect Syncs. Our engineering team is currently working...
|
about 6 hours |
May 02, 2025
11:02 PM IDT
|
Major
Our engineering team is currently working to identify a root cause and implement a solution. Ther...
|
about 4 hours |
Mar 26, 2025
03:07 PM IST
|
Minor
We are currently experiencing delays for Connect Syncs.
Our engineering team is currently workin...
|
about 5 hours |
Mar 19, 2025
08:32 PM IST
|
Minor
We are aware of an incident on Snowflake's platform impacting some of our customer Connect syncs....
|
about 8 hours |
Feb 13, 2025
03:59 PM IST
|
Minor
Some customers Connect Syncs have been delayed. The cause has been identified and the fix has bee...
|
about 7 hours |
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Monitoring Heap since January 2021
Heap Connect is part of Heap. Check the Heap's status.
12 incidents in 2025
Heap Connect is down. You can check Heap Connect status and incident details on the top of the page. IsDown continuously monitors Heap Connect official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Heap Connect seems to be having problems. You can check Heap Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Heap Connect might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Heap Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heap Connect last outage was on October 20, 2025 with the title "Latency due to a global Amazon Web Services (AWS) issue"
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Heap's official status page IsDown offers way more control and visibility over what's going on.
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