Is Heap Connect Down? Heap Connect Status & Outages
Heap status updated
What is Heap Connect status right now?
Heap Connect is working normally
IsDown last checked Heap Connect status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2021
·
70 incidents caught
·
6 components tracked in real-time
Heap Connect service health over the last 24 hours
This chart shows the number of user-reported issues for Heap Connect service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Heap Connect is down. The map shows recent Heap Connect outages from around the world.
Heap Connect Outage Map
Related services
Heap Downtime Health — Last 90 Days
In the last 90 days, Heap had 4 incidents with a median duration of 2 hours 59 minutes.
4
Incidents
0
Major Outages
4
Minor Incidents
2
hour
Median Resolution
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Recent Heap Connect outages detected by IsDown
Full incident reports for recent Heap Connect outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are experiencing latency in our upstream data source. Syncs running during this period in the ...
|
Mar 30, 2026 at 02:30 PM UTC
|
about 4 hours |
|
Our engineering team has identified the root cause of the delayed syncs and is working on a solut...
|
Feb 12, 2026 at 06:13 PM UTC
|
about 5 hours |
|
We are experiencing latency in our upstream data source in EU only. Syncs running during this per...
|
Jan 28, 2026 at 07:31 PM UTC
|
about 1 hour |
|
We are experiencing latency in our upstream data source. Syncs running during this period may hav...
|
Jan 25, 2026 at 11:38 AM UTC
|
about 2 hours |
|
We are investigating an issue impacting Connect syncs to Snowflake in the EU region.
Data collect...
|
Nov 27, 2025 at 04:36 PM UTC
|
about 12 hours |
|
We are experiencing latency in our upstream data source. Syncs running during this period may hav...
|
Nov 20, 2025 at 01:21 AM UTC
|
about 3 hours |
|
You may experience some latency to a global Amazon Web Services (AWS) issue, we are working to re...
|
Oct 20, 2025 at 11:52 AM UTC
|
1 day |
|
Our engineering team has identified the root cause of the delayed syncs and is working on a solut...
|
Oct 10, 2025 at 03:28 PM UTC
|
about 18 hours |
|
Our engineering team has identified the root cause of the delayed ingestion and is working on a s...
|
Sep 19, 2025 at 01:42 PM UTC
|
about 1 hour |
|
We are experiencing slightly evelated latency in our upstream data source, which will impact cust...
|
Sep 17, 2025 at 07:12 PM UTC
|
about 6 hours |
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Frequently Asked Questions
Is Heap Connect down today?
Heap Connect isn't down. You can check Heap Connect status and incident details on the top of the page. IsDown continuously monitors Heap Connect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Heap Connect status?
Heap Connect is currently operational. You can check Heap Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Heap Connect outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Heap Connect down today or just slow?
Currently there's no report of Heap Connect being slow. Check on the top of the page if there are any reported problems by other users.
How are Heap Connect outages detected?
IsDown monitors the Heap Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Heap Connect having an outage right now?
Heap Connect last outage was on March 30, 2026 with the title "Heap Connect Syncs: Possibility Of Stale Data (EU Only)"
How often does Heap Connect go down?
IsDown has tracked 70 Heap Connect incidents since January 2021. When Heap Connect goes down, incidents typically resolve within 177 minutes.
Is Heap Connect down for everyone or just me?
Check the Heap Connect status at the top of this page. IsDown combines official status page data with user reports to show whether Heap Connect is down for everyone or if the issue is on your end.
How to check if Heap is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Heap and get alerts in real-time when Heap has outages.
Why use IsDown to monitor Heap instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Heap?
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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