Is Heap Connect Down? Check current status

Check if Heap Connect is down, official outages, user-reported issues, and outages map.

Current Heap Connect status

Heap Connect is having a minor outage

Updated from Heap official status page

Latency due to a global Amazon Web Services (AWS) issue

started about 20 hours ago
You may experience some latency to a global Amazon Web Services (AWS) issue, we are working to resolve this.

Heap Connect not working for you?

Heap Connect service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Heap status data.

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Heap Connect recent outages and downtime history

IsDown has tracked 64 incidents for Heap Connect since started monitoring Heap status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 10, 2025
06:28 PM IDT
Minor
Our engineering team has identified the root cause of the delayed syncs and is working on a solut...
about 18 hours
Sep 19, 2025
04:42 PM IDT
Minor
Our engineering team has identified the root cause of the delayed ingestion and is working on a s...
about 1 hour
Sep 17, 2025
10:12 PM IDT
Minor
We are experiencing slightly evelated latency in our upstream data source, which will impact cust...
about 6 hours
Aug 28, 2025
07:43 PM IDT
Minor
We are experiencing latency in our upstream data source. Syncs running during this period may hav...
1 day
May 27, 2025
08:40 PM IDT
Minor
We are currently experiencing delays for Connect Syncs. Our engineering team is currently working...
about 6 hours
May 02, 2025
11:02 PM IDT
Major
Our engineering team is currently working to identify a root cause and implement a solution. Ther...
about 4 hours
Mar 26, 2025
03:07 PM IST
Minor
We are currently experiencing delays for Connect Syncs. Our engineering team is currently workin...
about 5 hours
Mar 19, 2025
08:32 PM IST
Minor
We are aware of an incident on Snowflake's platform impacting some of our customer Connect syncs....
about 8 hours
Feb 13, 2025
03:59 PM IST
Minor
Some customers Connect Syncs have been delayed. The cause has been identified and the fix has bee...
about 7 hours
Sign up to check more outage history

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Heap Connect reported issues and comments

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Monitoring Heap since January 2021

Heap Connect is part of Heap. Check the Heap's status.

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12 incidents in 2025

Frequently Asked Questions

Is Heap Connect down today?

Heap Connect is down. You can check Heap Connect status and incident details on the top of the page. IsDown continuously monitors Heap Connect official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Heap Connect status?

Heap Connect seems to be having problems. You can check Heap Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Heap Connect outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Heap Connect down today or just slow?

Yes, Heap Connect might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Heap Connect outages detected?

IsDown monitors the Heap Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Heap Connect having an outage right now?

Heap Connect last outage was on October 20, 2025 with the title "Latency due to a global Amazon Web Services (AWS) issue"

How IsDown compares to DownDetector when monitoring Heap?

IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Heap Connect?

Compared to Heap's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Heap Connect's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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