Is Heap Down?
Heap status updated
What is Heap status right now?
Heap is working normally
IsDown last checked Heap status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2021
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317 incidents caught
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6 components tracked in real-time
Heap service health over the last 24 hours
This chart shows the number of user-reported issues for Heap service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Heap Outage Map
See where users report Heap is down. The map shows recent Heap outages from around the world.
Heap Outage Map
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Monitor Heap status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Heap Downtime Health — Last 90 Days
In the last 90 days, Heap had 9 incidents with a median duration of 4 hours 20 minutes.
9
Incidents
0
Major Outages
9
Minor Incidents
4
hour
Median Resolution
Latest Heap outages detected by IsDown
Check Heap status history below. IsDown detects when Heap is down, tracking both official outages and user-reported issues.
about 4 hours
Jan 27, 2026 at 05:48 AM
| Title | Started At | Duration |
|---|---|---|
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Our engineering team has identified the root cause of the delayed syncs and is working on a solut...
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Feb 12, 2026 at 06:13 PM UTC
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about 5 hours |
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We are experiencing latency in our upstream data source in EU only. Syncs running during this per...
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Jan 28, 2026 at 07:31 PM UTC
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about 1 hour |
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Some customers using Sense AI may experience degraded performance when accessing the Heap applica...
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Jan 27, 2026 at 10:48 AM UTC
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about 4 hours |
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We are experiencing latency in our upstream data source. Syncs running during this period may hav...
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Jan 25, 2026 at 11:38 AM UTC
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about 2 hours |
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Some customers may experience query latency. Queries for some customers may take a while to load ...
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Jan 05, 2026 at 09:47 PM UTC
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about 1 hour |
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Metric alert notifications are currently delayed. We are still investigating and will provide an ...
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Dec 01, 2025 at 05:38 PM UTC
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about 18 hours |
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We are investigating an issue impacting Connect syncs to Snowflake in the EU region.
Data collect...
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Nov 27, 2025 at 04:36 PM UTC
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about 12 hours |
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We are experiencing latency in our upstream data source. Syncs running during this period may hav...
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Nov 20, 2025 at 01:21 AM UTC
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about 3 hours |
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We are currently investigating this issue.
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Nov 19, 2025 at 05:04 PM UTC
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about 11 hours |
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We are experiencing loading issues with Heatmaps & Z onings when creating new screenshots or when...
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Nov 14, 2025 at 08:49 PM UTC
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2 days |
Get alerts when Heap is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Heap Components Status
Check if any Heap component is down. View the current status of 6 services and regions.
About Heap Status and Outage Monitoring
IsDown has monitored Heap continuously since January 2021, tracking this Analytics & Insights for 5 years. Over that time, we've documented 317 outages and incidents, averaging 5.3 per month.
We monitor Heap's official status page across 6 components. IsDown interprets Heap statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Heap is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Heap status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Heap
IsDown checks Heap's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Heap is down, often before the vendor announces it.
When Heap status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Heap with IsDown
Track Heap incidents and downtimes by severity
IsDown checks Heap official status page for major/minor outages or downtimes. A major outage is when Heap experiences a critical issue that severely affects one or more services/regions. A minor incident is when Heap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Heap outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Heap
Heap and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Heap outages and downtimes
IsDown collects all information from the outages published in Heap status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Heap maintenance events
Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Heap outages that impact your business
IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
Get Started Free
No credit card required • 14-day free trial
Heap Downdetector vs IsDown
Looking for Heap outage alerts like Downdetector? IsDown monitors Heap's official status page for verified incident data, not just user reports. Know exactly when Heap is down, which components are affected, and when service health is restored. Here's why official Heap status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Heap status page monitoring. Know when Heap is down with real time incident details. | ||
| Monitor 5,850+ services including Heap in a single dashboard. | ||
| Instant Heap outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Heap official status plus user reports for early outage detection. | ||
| Maintenance feed for Heap | ||
| Granular alerts filtering by Heap components and regions. |
Monitor Heap Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is Heap down today?
Heap isn't down. You can check Heap status and incident details on the top of the page. IsDown continuously monitors Heap official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Heap status?
Heap is currently operational. You can check Heap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Heap outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Heap down today or just slow?
Currently there's no report of Heap being slow. Check on the top of the page if there are any reported problems by other users.
How are Heap outages detected?
IsDown monitors the Heap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Heap having an outage right now?
Heap last outage was on February 12, 2026 with the title "Heap Connect Sync Delays (EU only)"
How often does Heap go down?
IsDown has tracked 317 Heap incidents since January 2021.
Is Heap down for everyone or just me?
Check the Heap status at the top of this page. IsDown combines official status page data with user reports to show whether Heap is down for everyone or if the issue is on your end.
What Heap components does IsDown monitor?
IsDown monitors 6 Heap components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Heap is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Heap and get alerts in real-time when Heap has outages.
Why use IsDown to monitor Heap instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Heap?
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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