Is Heap Down? What is the current status?

Heap status is operational
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Heap issues reported in the last 24 hours

Latest comments about Heap problems

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Latest Heap status updates

Temporary Data Latency

Minor Resolved

June 20, 2024 · lasted about 4 hours

We are currently experiencing delays in data being available in the app. You may notice missing data in the live view. Data collection is unaffected, and no data has been lost. Our engineers are cu...

Unable to Login

Major Resolved

June 18, 2024 · lasted about 3 hours

We've identified an issue with users being unable to Login to the Heap application. We are working on providing a fix. We will provide another update again in the next 30 minutes. Data ingestion i...

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Heap outages in the last 30 days

Number of Incidents

0 issues

Last incident

33 days ago

Start monitoring all your vendors in 5 minutes

Monitor all your critical services' status pages from one dashboard. Receive vendor outages in Slack, PagerDuty, Datadog, and more.

  • +3150 services available
  • Real-time alerts
  • Internal status page
  • Normalized status updates

Stay informed about Heap status changes

IsDown offers an easy way to monitor Heap with maximum flexibility

Major Outages Notifications

IsDown monitors Heap for major outages. A major outage is when Heap experiences a critical issue that severely affects one or more services/regions. When Heap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Heap status page for minor outages. A minor outage is when Heap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Heap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Heap and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Heap down today?

Heap is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Heap status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Heap outages, issues and problems' at the top of the page.

When was the last Heap outage?

Heap last outage was on June 20, 2024 with the title "Temporary Data Latency"

Heap not working for you? How do I know if Heap is down?
How can I check Heap status and outages?
Why use IsDown to monitor Heap instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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