Is Heap Down? Check the current Heap status

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Active incident

Some chart emails are not being delivered

started 4 days ago

Some of the scheduled chart emails have not been delivered in the past few days. We are working on a fix and you may receive your next chart email outside of the scheduled time if it was not delive...

Heap issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Heap problems

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Heap outage history

IsDown has tracked 278 incidents since started monitoring Heap status in January 2021.

  • Dec 19 2024

    2 days ago · lasted about 3 hours

    We are currently experiencing delays in syncing event data. Our engineering team has identified the root cause of the delayed syncs and is working on a solution. We will post an update within one hour. More details

  • Dec 13 2024

    8 days ago · lasted about 1 hour

    Heap CoPilot is currently unavailable. The engineering team is investigating and will provide another update within 1 hour. More details

  • Jan 2021 ...
    IsDown started monitoring Heap status

    We've tracked and collected 278 incidents since started monitoring Heap status

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Heap outages in the last 30 days

Number of Incidents

5 issues

Last incident

2 days ago

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Stay informed about Heap status changes

IsDown offers an easy way to monitor Heap with maximum flexibility

Major Outages Notifications

IsDown monitors Heap for major outages. A major outage is when Heap experiences a critical issue that severely affects one or more services/regions. When Heap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Heap status page for minor outages. A minor outage is when Heap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Heap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Heap and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Heap down today?

Heap isn't down. You can check Heap status and incident details on the top of the page. IsDown continuously monitors Heap official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Heap status?

Heap is currently operational. You can check Heap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Heap outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Heap slow today?

Yes, Heap might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Heap outages detected?

IsDown monitors the Heap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Heap outage?

Heap last outage was on December 19, 2024 with the title "Heap Connect Sync Delays"

Heap not working for you? How do I know if Heap is down?
How can I check Heap status and outages?
Why use IsDown to monitor Heap instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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