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Heap status. Is Heap down right now?

Heap status updated

Is Heap down?

Heap is working normally

IsDown last checked Heap status on at . We've received 0 user reports in the past 24 hours.

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Monitoring since Jan 2021 · 313 incidents caught · 6 components tracked in real-time

Heap service health over the last 24 hours

This chart shows the number of user-reported issues for Heap service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Heap Outage Map

Heap Outage Map

See where Heap users are reporting performance issues or downtime. The map shows recent outages from around the world.

Heap Outage Map

Looking to track Heap outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Recent Heap outage reports

See what users are saying about Heap issues that impacted them and how they are affected by the outage.

  • Chuck - It says the servers are can’t be found.

  • Janki - The website isn't loading it just says can't reach the site.

  • Adam - Everytime I try to open thebigheap.com it does not load and Everytime it does load it says something about the host and Che the status and stuff.

  • Raina - The website isn't loading and sometimes when I'm watching it randomly changes servers and takes what I was watching off .

Downtime health for the last 90 days

In the last 90 days, Heap had 6 incidents with a median duration of 11 hours 46 minutes.

Total
6

Incidents

Critical
0

Major Outages

Warning
6

Minor Incidents

Duration
11 hour

Median Resolution

Latest Heap outages detected by IsDown

IsDown has tracked 313 incidents since started monitoring Heap status in January 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Heap outages and also issues that we're started by a spike in crowdsource reports.

about 1 hour
Queries failing to return
Jan 05, 2026 at 09:47 PM
about 18 hours
Metric alert latency -- Investigating
Dec 01, 2025 at 05:38 PM
about 12 hours
Heap Connect Sync Delays for EU customers on Snowflake
Nov 27, 2025 at 04:36 PM
about 3 hours
Heap Connect Syncs: Possibility Of Stale Data
Nov 20, 2025 at 01:21 AM
about 11 hours
Some customers experiencing latency
Nov 19, 2025 at 05:04 PM
2 days
Heatmaps: Issues Generating New Screenshots
Nov 14, 2025 at 08:49 PM
1 day
Latency due to a global Amazon Web Services (AWS) issue
Oct 20, 2025 at 11:52 AM
about 18 hours
Heap Connect Sync Delays
Oct 10, 2025 at 03:28 PM
about 1 hour
EU Temporary Data Latency
Sep 19, 2025 at 01:42 PM
about 6 hours
Heap Connect Syncs: Possibility Of Stale Data
Sep 17, 2025 at 07:12 PM
Sign up to check more outage history

Be the first to know when Heap is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 6 components, services, or regions being monitored for Heap.

Component Status Details
App status OK View details
Data Collection status OK View details
Heap Connect status OK View details
Integrations - Destinations status OK View details
Integrations - Sources status OK View details
Notifications and Alerts status OK View details

About Heap Status Monitoring

IsDown has maintained continuous monitoring of Heap, a Analytics & Insights solution, since January 2021. Our database contains 313 documented incidents from the past 5 years, giving us deep insight into Heap's reliability patterns and typical resolution times. We parse Heap's official status page across all 6 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Heap experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Heap and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Heap?

IsDown monitors Heap health in almost real-time

Every few minutes we check the status page of Heap (and 5,420+ other services) for issues. We collect the status and outage information across all 6 Heap components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Heap, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Heap and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Heap with IsDown

Track Heap incidents and downtimes by severity

IsDown checks Heap official status page for major/minor outages or downtimes. A major outage is when Heap experiences a critical issue that severely affects one or more services/regions. A minor incident is when Heap experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Heap outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Heap

Heap and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Heap outages and downtimes

IsDown collects all information from the outages published in Heap status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Heap maintenance events

Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Heap outages that impact your business

IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Heap but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Heap and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Heap and all your external dependencies in real-time

Get notified immediately when there's an issue with Heap or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Heap and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Heap or other services

Send outage information from Heap and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Heap and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Heap and other services to your tools

Share Heap status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Heap down?'

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Share Heap status in your status page

Heap Downdetector vs IsDown

Need similar to Downdetector Heap alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Heap outages, IsDown monitors Heap's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Heap status page monitoring with real-time incident details.
Monitor 5,420+ services including Heap in a single dashboard.
Instant Heap outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Heap official status and user-reported issues.
Maintenance feed for Heap
Granular alerts filtering by Heap components and regions.
Start Monitoring Heap with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Heap down today?

Heap isn't down. You can check Heap status and incident details on the top of the page. IsDown continuously monitors Heap official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Heap status?

Heap is currently operational. You can check Heap status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Heap outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Heap down today or just slow?

Currently there's no report of Heap being slow. Check on the top of the page if there are any reported problems by other users.

How are Heap outages detected?

IsDown monitors the Heap official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Heap having an outage right now?

Heap last outage was on January 05, 2026 with the title "Queries failing to return"

How to check if Heap is down?

Why use IsDown to monitor Heap instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Heap?

IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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