Outage in Heap
Temporary Data Latency
Resolved MinorIncident Report
Summary AI Generated
Heap experienced a 3.4-hour incident where delays caused data to appear missing in reports and the app. Data collection remained fully operational throughout, with no data loss. A fix was implemented and the incident was resolved.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/05/2026 06:57AM
This incident has been resolved.
MONITORING
3 days ago - at 11/05/2026 06:40AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 11/05/2026 05:53AM
We are continuing to investigate the issue.
IDENTIFIED
3 days ago - at 11/05/2026 04:26AM
We are continuing to investigate the issue.
IDENTIFIED
4 days ago - at 11/05/2026 03:38AM
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Latest Heap outages
Temporary Data Latency - about 11 hours ago
Delayed event-data availability in the US - 4 days ago
Data latency for some US customers - 5 days ago
User property data delayed in Heap connect syncs (US customers only) - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
