Heap status updated
Heap Data Collection is working normally
This chart shows the number of user-reported issues for Heap Data Collection service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Heap Data Collection is down. The map shows recent Heap Data Collection outages from around the world.
Data Collection Outage MapCheck Heap Data Collection status history below. IsDown detects when Heap Data Collection is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing delays in data being available in the app for some customers in the...
|
Jul 17, 2025 at 03:55 PM UTC
|
about 6 hours |
|
User property data ingestion was delayed beginning around 10am Pacific Time. Normal ingestion has...
|
Jul 16, 2025 at 08:37 PM UTC
|
about 2 hours |
|
We are currently investigating an incident that is impacting data collection for all Heap custome...
|
Jul 10, 2025 at 12:32 AM UTC
|
5 days |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Apr 16, 2025 at 08:16 PM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Feb 11, 2025 at 11:49 PM UTC
|
about 1 hour |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Jan 16, 2025 at 09:46 PM UTC
|
about 10 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Nov 20, 2024 at 04:01 AM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Sep 23, 2024 at 04:30 PM UTC
|
about 1 hour |
|
Our EU platform is currently experiencing delays in user data being available in the app. You may...
|
Sep 12, 2024 at 03:10 PM UTC
|
about 10 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Sep 03, 2024 at 06:06 PM UTC
|
about 8 hours |
Heap Data Collection isn't down. You can check Heap Data Collection status and incident details on the top of the page. IsDown continuously monitors Heap Data Collection official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Heap Data Collection is currently operational. You can check Heap Data Collection status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heap Data Collection being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heap Data Collection official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heap Data Collection last outage was on July 17, 2025 with the title "Temporary Data Latency US - Investigating"
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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