Is Heap Data Collection Down? Heap Data Collection Status & Outages
Heap status updated
What is Heap Data Collection status right now?
Heap Data Collection is working normally
IsDown last checked Heap Data Collection status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2021
·
31 incidents caught
·
6 components tracked in real-time
Heap Data Collection service health over the last 24 hours
This chart shows the number of user-reported issues for Heap Data Collection service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Heap Data Collection is down. The map shows recent Heap Data Collection outages from around the world.
Data Collection Outage Map
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Heap Downtime Health — Last 90 Days
In the last 90 days, Heap had 1 incident with a median duration of 177 hours 36 minutes.
1
Incidents
0
Major Outages
1
Minor Incidents
177
hour
Median Resolution
Recent Heap Data Collection outages detected by IsDown
Full incident reports for recent Heap Data Collection outages, including timelines, affected components, and resolution details.
7 days
Mar 03, 2026 at 04:22 PM
| Title | Started At | Duration |
|---|---|---|
|
The issue has been identified and a fix is being implemented. We are currently working to backfil...
|
Mar 03, 2026 at 04:22 PM UTC
|
7 days |
|
We are currently experiencing delays in data being available in the app for some customers in the...
|
Jul 17, 2025 at 03:55 PM UTC
|
about 6 hours |
|
User property data ingestion was delayed beginning around 10am Pacific Time. Normal ingestion has...
|
Jul 16, 2025 at 08:37 PM UTC
|
about 2 hours |
|
We are currently investigating an incident that is impacting data collection for all Heap custome...
|
Jul 10, 2025 at 12:32 AM UTC
|
5 days |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Apr 16, 2025 at 08:16 PM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Feb 11, 2025 at 11:49 PM UTC
|
about 1 hour |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Jan 16, 2025 at 09:46 PM UTC
|
about 10 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Nov 20, 2024 at 04:01 AM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Sep 23, 2024 at 04:30 PM UTC
|
about 1 hour |
|
Our EU platform is currently experiencing delays in user data being available in the app. You may...
|
Sep 12, 2024 at 03:10 PM UTC
|
about 10 hours |
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Frequently Asked Questions
Is Heap Data Collection down today?
Heap Data Collection isn't down. You can check Heap Data Collection status and incident details on the top of the page. IsDown continuously monitors Heap Data Collection official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Heap Data Collection status?
Heap Data Collection is currently operational. You can check Heap Data Collection status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Heap Data Collection outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Heap Data Collection down today or just slow?
Currently there's no report of Heap Data Collection being slow. Check on the top of the page if there are any reported problems by other users.
How are Heap Data Collection outages detected?
IsDown monitors the Heap Data Collection official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Heap Data Collection having an outage right now?
Heap Data Collection last outage was on March 03, 2026 with the title "Some customers with Session Replay may be experiencing more limited retention in Heap"
How often does Heap Data Collection go down?
IsDown has tracked 31 Heap Data Collection incidents since January 2021.
Is Heap Data Collection down for everyone or just me?
Check the Heap Data Collection status at the top of this page. IsDown combines official status page data with user reports to show whether Heap Data Collection is down for everyone or if the issue is on your end.
How IsDown compares to DownDetector when monitoring Heap?
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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