Heap status updated
Heap Data Collection is working normally
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Start Free TrialThis chart shows the number of user-reported issues for Heap Data Collection service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. Sign up to get alerts when Heap Data Collection is down.
See where users report Heap Data Collection is down. The map shows recent Heap Data Collection outages from around the world.
Data Collection Outage MapIn the last 90 days, Heap had 2 incidents with a median duration of 89 hours 51 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Heap Data Collection outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
We are currently experiencing delays in data being available in the app for subset of customers. ...
|
Apr 01, 2026 at 08:36 PM UTC
|
about 2 hours |
|
The issue has been identified and a fix is being implemented. We are currently working to backfil...
|
Mar 03, 2026 at 04:22 PM UTC
|
7 days |
|
We are currently experiencing delays in data being available in the app for some customers in the...
|
Jul 17, 2025 at 03:55 PM UTC
|
about 6 hours |
|
User property data ingestion was delayed beginning around 10am Pacific Time. Normal ingestion has...
|
Jul 16, 2025 at 08:37 PM UTC
|
about 2 hours |
|
We are currently investigating an incident that is impacting data collection for all Heap custome...
|
Jul 10, 2025 at 12:32 AM UTC
|
5 days |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Apr 16, 2025 at 08:16 PM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Feb 11, 2025 at 11:49 PM UTC
|
about 1 hour |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Jan 16, 2025 at 09:46 PM UTC
|
about 10 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Nov 20, 2024 at 04:01 AM UTC
|
about 2 hours |
|
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
Sep 23, 2024 at 04:30 PM UTC
|
about 1 hour |
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Start Free TrialTeams that track Heap status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Heap Data Collection isn't down. You can check Heap Data Collection status and incident details on the top of the page. IsDown continuously monitors Heap Data Collection official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Heap Data Collection is currently operational. You can check Heap Data Collection status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heap Data Collection being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heap Data Collection official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heap Data Collection last outage was on April 01, 2026 with the title "Temporary Data Latency - Investigating"
IsDown has tracked 32 Heap Data Collection incidents since January 2021.
Check the Heap Data Collection status at the top of this page. IsDown combines official status page data with user reports to show whether Heap Data Collection is down for everyone or if the issue is on your end.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heap and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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