Check if Hotjar is down, official outages, user-reported issues, and outages map.
Hotjar is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 408 incidents since started monitoring Hotjar status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Hotjar outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 11, 2025
01:04 PM CEST
|
Minor
Investigating - We have identified an issue with Interviews where the selected timezone for a pro...
|
4 days |
|
Aug 26, 2025
10:26 PM CEST
|
Minor
We're currently investigating an issue where User Attributes can't be accessed in Insights Site S...
|
1 day |
|
Apr 08, 2025
05:26 PM CEST
|
Minor
We’ve declared an incident to investigate reports of Surveys not activating/deactivating, and oth...
|
about 2 hours |
|
Feb 19, 2025
05:58 PM CET
|
Minor
We’ve declared an incident to investigate reports of surveys not recording the impressions metric...
|
about 1 hour |
|
Jan 21, 2025
12:34 PM CET
|
Minor
We're investigating an issue with being unable to verify tag installation.
Our engineers are work...
|
about 4 hours |
|
Jan 20, 2025
08:44 AM CET
|
Minor
We've identified an issue that causes the Surveys to be temporarily unavailable.
Our engineers ...
|
1 day |
|
Dec 12, 2024
05:42 PM CET
|
Minor
We’ve declared an incident to investigate reports of some users being unable to access survey-spe...
|
about 1 hour |
|
Nov 28, 2024
10:48 AM CET
|
Minor
We’re investigating an issue with a failing system that is causing sporadic maintenance mode mes...
|
39 minutes |
|
Nov 25, 2024
12:31 PM CET
|
Minor
The Engage product is currently down.
Our engineers are working to fix the issue ASAP and will ...
|
about 1 hour |
|
Nov 14, 2024
08:09 PM CET
|
Minor
We're investigating an issue with lagging session ingestion. Sessions may take longer to appear i...
|
about 21 hours |
See what users are saying about Hotjar issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
LEandro - Not opening. server down..
| Component | Status | Details |
|---|---|---|
| Application status | OK | View details |
| Servers and Infrastructure status | OK | View details |
| Websites status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Hotjar. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Behavior analytics and feedback service that provides tools like heatmaps, session recordings, and surveys to understand user behavior on websites.
Monitoring Hotjar since April 2020
Tracking 22 Hotjar services and regions
6 incidents in 2025
IsDown is a status page aggregator that monitors if Hotjar and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Hotjar, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Hotjar (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Hotjar's 22 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Hotjar and other services.
IsDown checks Hotjar official status page for major/minor outages or downtimes. A major outage is when Hotjar experiences a critical issue that severely affects one or more services/regions. A minor incident is when Hotjar experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Hotjar outage, we send you an alert and update your dashboard and status page.
Hotjar and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Hotjar status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Hotjar publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Hotjar and all their 22 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Hotjar but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Hotjar and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Hotjar and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Hotjar down?'
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While Downdetector relies on user-submitted reports to detect Hotjar outages, IsDown monitors Hotjar's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Hotjar status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Hotjar in a single dashboard. | ||
| Instant Hotjar outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Hotjar official status and user-reported issues. | ||
| Maintenance feed for Hotjar | ||
| Granular alerts filtering by Hotjar components and regions. |
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Hotjar isn't down. You can check Hotjar status and incident details on the top of the page. IsDown continuously monitors Hotjar official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Hotjar is currently operational. You can check Hotjar status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Hotjar being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Hotjar official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Hotjar last outage was on September 11, 2025 with the title "Investigating Issues with Interview Scheduling Timezones"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Hotjar and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Hotjar is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Hotjar's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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