Check if Heap App is down, official outages, user-reported issues, and outages map.
Heap App is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 85 incidents for Heap App since started monitoring Heap status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Heap App outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 19, 2025
09:42 AM EDT
|
Minor
Our engineering team has identified the root cause of the delayed ingestion and is working on a s...
|
about 1 hour |
|
Jul 17, 2025
11:55 AM EDT
|
Minor
We are currently experiencing delays in data being available in the app for some customers in the...
|
about 6 hours |
|
Jul 14, 2025
02:18 PM EDT
|
Minor
We are currently investigating this issue.
|
10 minutes |
|
Jun 26, 2025
03:14 PM EDT
|
Major
We are currently investigating query failures across multiple clusters in the Heap App. Data coll...
|
about 4 hours |
|
Apr 16, 2025
04:16 PM EDT
|
Minor
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
about 2 hours |
|
Mar 10, 2025
04:53 AM EDT
|
Minor
We are investigating a performance degradation for some customers in the Heap web app. No data ha...
|
about 1 hour |
|
Feb 11, 2025
06:49 PM EST
|
Minor
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
about 1 hour |
|
Jan 16, 2025
04:46 PM EST
|
Minor
We are currently experiencing delays in data being available in the app. You may notice missing d...
|
about 10 hours |
|
Jan 10, 2025
07:24 AM EST
|
Minor
For most properties in query builders, when entering a property value and looking at the autocomp...
|
about 3 hours |
|
Jan 07, 2025
12:29 PM EST
|
Major
We have identified the cause of intermittent query failures. Our engineering team is working to f...
|
about 2 hours |
See what users are saying about Heap App issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Heap since January 2021
App is part of Heap. Check the Heap's status.
10 incidents in 2025
Heap App isn't down. You can check Heap App status and incident details on the top of the page. IsDown continuously monitors Heap App official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Heap App is currently operational. You can check Heap App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heap App being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heap App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heap App last outage was on September 19, 2025 with the title "EU Temporary Data Latency"
IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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