What is Heap App current status?

Heap App is currently operational. You can check Heap App status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Heap App status?

You can use IsDown service or go to Heap official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Heap App is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Heap App has issues. Heap official status page might also offer notification options such as email, SMS, or Slack.

Pricing Log In

Sign up

Is Heap App Down? Check current status

Q: Is Heap App down today?

Heap App was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Heap status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Heap App outages, issues and problems' at the top of the page.

Check if Heap App is down, official outages, user-reported issues, and outages map.

Current Heap App status

Heap App is working normally

Updated from Heap official status page 1 minute 13 seconds ago

App is a component of Heap ›

Heap App service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Heap status data.

View Heap Outage Reports Map

Recent Heap App Outages and Downtime History

IsDown has tracked 85 incidents for Heap App since started monitoring Heap status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Sep 19, 2025 09:42 AM EDT	Minor EU Temporary Data Latency Our engineering team has identified the root cause of the delayed ingestion and is working on a s...	about 1 hour
Jul 17, 2025 11:55 AM EDT	Minor Temporary Data Latency US - Investigating We are currently experiencing delays in data being available in the app for some customers in the...	about 6 hours
Jul 14, 2025 02:18 PM EDT	Minor Some users unable to login We are currently investigating this issue.	10 minutes
Jun 26, 2025 03:14 PM EDT	Major Multiple Query Failures in Heap App We are currently investigating query failures across multiple clusters in the Heap App. Data coll...	about 4 hours
Apr 16, 2025 04:16 PM EDT	Minor Temporary Data Latency - Investigating We are currently experiencing delays in data being available in the app. You may notice missing d...	about 2 hours
Mar 10, 2025 04:53 AM EDT	Minor Temporary disruption in parts of Heap web app We are investigating a performance degradation for some customers in the Heap web app. No data ha...	about 1 hour
Feb 11, 2025 06:49 PM EST	Minor Temporary Data Latency We are currently experiencing delays in data being available in the app. You may notice missing d...	about 1 hour
Jan 16, 2025 04:46 PM EST	Minor Temporary Data Latency - Investigating We are currently experiencing delays in data being available in the app. You may notice missing d...	about 10 hours
Jan 10, 2025 07:24 AM EST	Minor Property autocomplete dropdown is currently broken For most properties in query builders, when entering a property value and looking at the autocomp...	about 3 hours
Jan 07, 2025 12:29 PM EST	Major Some Heap queries failing We have identified the cause of intermittent query failures. Our engineering team is working to f...	about 2 hours

Heap App problems reported by users

No comments yet

Monitoring Heap since January 2021

App is part of Heap. Check the Heap's status.

Need help? Try here:
Reach out in social media at X account.
Support at official website.
Check their official status page.

10 incidents in 2025

Be the first to know when Heap goes down

Monitor All your Vendors in One Place

4522+ third-party services available to monitor

Know Before They Know

Alerts 30+ minutes before official updates

Stop the Ticket Flood

Cut "is it down?" tickets by 80%

Try IsDown risk-free

14-day free trial • No credit card required

IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Mike S., Head of Security

Frequently Asked Questions

Is Heap App down today?

Heap App isn't down. You can check Heap App status and incident details on the top of the page. IsDown continuously monitors Heap App official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Heap App status?

Heap App is currently operational. You can check Heap App status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Heap App outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Heap App down today or just slow?

Currently there's no report of Heap App being slow. Check on the top of the page if there are any reported problems by other users.

How are Heap App outages detected?

IsDown monitors the Heap App official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Heap App having an outage right now?

Heap App last outage was on September 19, 2025 with the title "EU Temporary Data Latency"

How IsDown compares to DownDetector when monitoring Heap?

IsDown and DownDetector help users determine if Heap is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heap's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

IsDown monitors official status pages

We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We notify you when there is an outage

We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Dedicated dashboard and integrations

Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Heap status changes?

IsDown offers an easy way to monitor Heap with maximum flexibility

Major Outages Notifications

IsDown monitors App for major outages. A major outage is when App experiences a critical issue that severely affects one or more services/regions. When Heap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Heap status page for minor outages. A minor outage is when App experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Heap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Heap and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.