Heap Connect Status - Is Heap Connect Down?
Heap Connect is operational
Updated
Heap Connect is operational
Updated
IsDown pulls data from Heap's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
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IsDown has tracked 57 incidents for Heap Connect since started monitoring Heap status in January 2021.
29 days ago · lasted about 5 hours
We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes. More details
about 1 month ago · lasted about 8 hours
We are aware of an incident on Snowflake's platform impacting some of our customer Connect syncs. Connect syncs to Snowflake will be automatically retried as service returns to normal. More details
2 months ago · lasted about 7 hours
Some customers Connect Syncs have been delayed. The cause has been identified and the fix has been deployed. We are monitoring as delayed environments catch up. We will post an update in two hours, or resolve the incident if all environments have... More details
We've tracked and collected 57 incidents for Heap Connect since started monitoring Heap status
Heap Connect is part of Heap. Check the Heap's status.
5 incidents in 2025
Number of Incidents
1 issues
Last incident
29 days ago
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Heap Connect isn't down. You can check Heap Connect status and incident details on the top of the page. IsDown continuously monitors Heap Connect official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Heap Connect is currently operational. You can check Heap Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heap Connect being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heap Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heap Connect last outage was on March 26, 2025 with the title "Heap Connect Sync Delays"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Heap with maximum flexibility
IsDown monitors Heap Connect for major outages. A major outage is when Heap Connect experiences a critical issue that severely affects one or more services/regions. When Heap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Heap status page for minor outages. A minor outage is when Heap Connect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Heap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Heap and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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