Heap Connect Status - Is Heap Connect Down?

Heap Connect is operational

Updated

Heap Connect not working for you?

Current Heap official ongoing incidents

No incidents reported in Heap's status page

IsDown pulls data from Heap's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Heap Connect issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

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Latest user comments about Heap Connect problems

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Heap Connect outage history

IsDown has tracked 57 incidents for Heap Connect since started monitoring Heap status in January 2021.

  • Mar 26 2025

    29 days ago · lasted about 5 hours

    We are currently experiencing delays for Connect Syncs. Our engineering team is currently working to identify a root cause and implement a solution. We will post an update in 30 minutes. More details

  • Mar 19 2025

    about 1 month ago · lasted about 8 hours

    We are aware of an incident on Snowflake's platform impacting some of our customer Connect syncs. Connect syncs to Snowflake will be automatically retried as service returns to normal. More details

  • Feb 13 2025

    2 months ago · lasted about 7 hours

    Some customers Connect Syncs have been delayed. The cause has been identified and the fix has been deployed. We are monitoring as delayed environments catch up. We will post an update in two hours, or resolve the incident if all environments have... More details

  • Jan 2021 ...
    IsDown started monitoring Heap status

    We've tracked and collected 57 incidents for Heap Connect since started monitoring Heap status

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Heap Connect is part of Heap. Check the Heap's status.

5 incidents in 2025

Heap Connect outages in the last 30 days

Number of Incidents

1 issues

Last incident

29 days ago

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Frequently Asked Questions

Is Heap Connect down today?

Heap Connect isn't down. You can check Heap Connect status and incident details on the top of the page. IsDown continuously monitors Heap Connect official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Heap Connect status?

Heap Connect is currently operational. You can check Heap Connect status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Heap Connect outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Heap Connect slow today?

Currently there's no report of Heap Connect being slow. Check on the top of the page if there are any reported problems by other users.

How are Heap Connect outages detected?

IsDown monitors the Heap Connect official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Heap Connect outage?

Heap Connect last outage was on March 26, 2025 with the title "Heap Connect Sync Delays"

Heap not working for you? How do I know if Heap is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Heap status changes?

IsDown offers an easy way to monitor Heap with maximum flexibility

Major Outages Notifications

IsDown monitors Heap Connect for major outages. A major outage is when Heap Connect experiences a critical issue that severely affects one or more services/regions. When Heap marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Heap status page for minor outages. A minor outage is when Heap Connect experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Heap status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Heap publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Heap and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Heap and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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