Outage in Heap
Salesforce integration: data-in not syncing
Major
October 02, 2026 - Started about 23 hours ago
Official incident page
Official incident page
Incident Report
Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update.
Thank you for your patience!
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 23 hours ago - at 10/02/2026 09:57PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 23 hours ago - at 10/02/2026 09:49PM
Salesforce data isn't syncing into Heap, and new connections or reconnections are failing. We've identified the root cause and are working on a fix. Please don't try to reconnect until we post an update.
Thank you for your patience!
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