Is Heart Internet Down?
Heart Internet status is a minor outage
Are you having problems?
Users are not reporting problems in Heart InternetThe best way for teams to monitor Heart Internet and all third-party cloud services
Heart Internet problems reported by users
This chart provides user-reported problems for Heart Internet in the last 12 hours. It's a collection of user reports from different sources.
Latest Heart Internet Outages
We continuously monitor the official Heart Internet status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Heart Internet outages and possible affected you.
Minor · started 3 months ago
We are currently experiencing issues taking Direct Debit payments as we carry out essential work on our payment system. Please pay attention and ensure your contacts are up to date, as we will email you in case you are affected by this issue. You can also manually renew at any time by accessing your Client Area and via using a credit or debit card. If you have recently renewed your package via Direct Debit, please check your Client Area to ensure your package has renewed successfully. Please accept our apologies. We will keep you updated on the situation and if further actions are needed.
Minor · started 6 months ago
Changes to our customer support service
We have important information to share regarding changes to our customer support service. From 01/08/2022 Heart Internet will no longer offer telephone support. To continue to support our customers in the best possible way, we will be moving our customer support service to Ticket and Live chat. These changes will allow our customer support team to handle customer requests in a more timely and efficient manner.
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Minor Resolved · 20 days ago · lasted about 1 hour
We're aware of an issue affecting several webservers on our shared hosting platform. We are continuing to work on this. Please bear with us and thank you for your patience.
Minor Resolved · about 1 month ago · lasted 26 days
Incorrect redirects on shared cPanel
We are currently investigating reports that a subset of customers' websites are at times being incorrectly redirected.
Minor Resolved · about 1 month ago · lasted about 23 hours
Domain credit manual renewals
We are currently seeing some issues with manually renewing domains using domain credits. We are investigating this but for any urgent renewals please contact support for assistance.
Minor Resolved · 2 months ago · lasted about 23 hours
Temporary issues with Dedicated servers
We are currently experiencing temporary issues with a few dedicated servers on the platform. Our team's are currently investigating and will provide an update as soon as we have any further information. Apologies for the inconvenience caused.
Minor Resolved · 3 months ago · lasted 5 days
Customer Area Invoices
We are aware of issues accessing PDF invoices from the customer area. Our teams are investigating this and further updates will provided soon.
Heart Internet Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Heart Internet down right now? What is Heart Internet current status?
- Heart Internet seems to be having an outage. Check more details on the top of the page.
- Was Heart Internet down today?
- Heart Internet seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
- I'm having issues with Heart Internet, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Heart Internet and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Heart Internet outage? How can I monitor Heart Internet?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Heart Internet and get alerts in real-time when Heart Internet has outages.
- Why use IsDown instead of Heart Internet status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
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- Just contact us, and we'll add it ASAP.
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