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Ongoing Delays in Ticket Response Times

Due to unprecedented number of contacts, you may experience delays in our responses to your support requests. Our teams are working hard to ensure we re...

Stats

0 incidents in the last 7 days

2 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 9 days ago

Latest Incidents

Last 30 days

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Ongoing VPS - kvmhost332

We are currently aware of an issue affecting VPS' hosted on 'kvmhost332' that will require brief downtime for maintenance. We apologise for any inconvenience caused.

Resolved Mail Server SSL Warnings for Users

Users are likely to encounter an SSL Certificate Trust Warning when connecting to our mail servers using an aliased name such as `mail.youdomain.com`. This may be preventing you from connecting our mail servers to send/receive emails. To get around this, you should connect to your mail server using its actual hostname, which will be something like `mail123.extendcp.co.uk`. Resellers can find this in their Reseller Control Centre reports section: https://customer.heartinternet.uk/manage/packages-s.cgi Alternatively, you can add an exception to the SSL Certificate via Keychain. See below for more infromation: https://www.heartinternet.uk/support/article/ssl-warning-on-apple-devices-when-connecting-to-mail-server.html

about 2 months ago Official incident report

Resolved cPanel Hosting abnormal servers behaviour

We are currently seeing abnormal behaviour on cPanel hosting and some customer websites may be offline. We are investigating and hope to get this working as soon as possible. We apologise for any inconvenience caused.

about 2 months ago Official incident report

Resolved Web Forwarding

We're aware of an issue with some domain names not redirecting correctly using our 'Web Forwarding' system. We're working on it. Thanks for your patience.

about 2 months ago Official incident report

Resolved FTP Connectivity Issues

We are investigating reports of unstable/failing FTP connections. We apologise for any inconvenience caused at this time.

about 2 months ago Official incident report

Resolved web1, web2, web3, web4, web26, web27, web28, web29 abnormal servers behaviour

We are currently seeing abnormal behaviour on the servers listed, we are currently investigating the cause and hope to have them operating normally as soon as possible.

Resolved web224, web225, web226, web227 abnormal servers behaviour

We are currently seeing abnormal behaviour on these servers specified, we are investigating and hope to get this working as soon as possible. We apologise for any inconvenience caused.

Resolved Payment Processing Issues

We are aware that customers may experience issues processing card payments at the moment, and may be presented with the following message: "Sorry, I didn't manage to bill your card. Maybe it has expired?" Our teams are investigating this and hope to have the issue resolved shortly.

Resolved Shared web hosting - abnormal servers behaviour

We are currently seeing abnormal behaviour on some of these servers, we are investigating and hope to get this working as soon as possible. We apologise for any inconvenience caused.

How it works?

  1. Step 1 Create an account

    Start with a free account that will allow you to monitor up to five services. Sign up via Google, Slack, or email.

  2. Step 2 Select your tools

    There are 1000 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.

  4. Step 4 You're ready!

    You'll never be caught by surprise again. Every time there's a problem with one tool, you'll get a notification ASAP.

Don't be the last to know!

We're monitoring 1000 services and adding more every week.

All-in-one platform to check the status of all your cloud services

IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one. We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.

Get notifications in your favorite communication channel

You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.


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Empower your teams with more data

IsDown collects the status from services to help you be ahead of the game.

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One of your competitors is down? Maybe a good time to spread the word about your service.

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Services Available
1000
Incidents registered
57052
Monitoring Incidents
82

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