Outage in HelloSign

Dropbox Fax is not working as expected.

Resolved Minor
December 05, 2022 - Started almost 3 years ago - Lasted 4 days
Official incident page

Incident Report

Users may be unable to sign up for Dropbox Fax, or upgrade/downgrade fax lines on our website. We are working to resolve the issue as quickly as possible. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/09/2022 11:29PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 12/05/2022 09:56PM

Users may be unable to sign up for Dropbox Fax, or upgrade/downgrade fax lines on our website. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Latest HelloSign outages

Issues detected with both logging in and sending signature requests - about 1 month ago
Issues detected with both logging in and sending signature requests - about 1 month ago
Microsoft Office Files get a pop up to login when opened through the Dropbox Desktop Application - 2 months ago
We are currently investigating performance problems with our API endpoints - 3 months ago
Sign features in PDF editor and Dropbox Mobile might not be working for some users. - 3 months ago

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