Outage in HelpDesk
Impaired access to HelpDesk application
Resolved Major
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Outage Details
We are currently investigating the issue
Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 07/22/2021 04:44PM
We are continuing to monitor for any further issues.
MONITORING
almost 4 years ago - at 07/22/2021 04:44PM
Service is back operational, we will actively monitor the issue.
IDENTIFIED
almost 4 years ago - at 07/22/2021 04:11PM
The issue has been identified as an outage of one of our sub-processors responsible for our CDNs, Akamai.
Our Admins are working on bringing back the full functionality of our services as soon as possible
INVESTIGATING
almost 4 years ago - at 07/22/2021 03:50PM
We are currently investigating the issue
Latest HelpDesk outages
HelpDesk - problem with delivering emails - 3 months ago
HelpDesk agent application - delay in loading times - 3 months ago
Outbound messages delayed - 6 months ago
Delay in app loading time - 8 months ago
Delay in app loading time - 9 months ago
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