Outage in HelpDesk

HelpDesk application issue

Resolved Minor
July 02, 2025 - Started 2 days ago - Lasted 42 minutes
Official incident page

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Outage Details

We are currently investigating the issue. The agent application is down.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/02/2025 08:30AM

The incident has been resolved. The agent application is now working properly.

IDENTIFIED 2 days ago - at 07/02/2025 08:06AM

The issue has been identified, and the fix is being implemented.

INVESTIGATING 2 days ago - at 07/02/2025 08:05AM

We are currently investigating the issue. The agent application is down.

Latest HelpDesk outages

HelpDesk - degraded performance - about 1 month ago
Performance issue - about 2 months ago

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