Outage in HelpDesk
HelpDesk application issue
Resolved MinorIncident Report
We are currently investigating the issue. The agent application is down.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/02/2025 08:30AM
The incident has been resolved. The agent application is now working properly.
IDENTIFIED
7 months ago - at 07/02/2025 08:06AM
The issue has been identified, and the fix is being implemented.
INVESTIGATING
7 months ago - at 07/02/2025 08:05AM
We are currently investigating the issue. The agent application is down.
Latest HelpDesk outages
Delayed Creation of Tickets from Forwarded Emails - about 1 month ago
HelpDesk - degraded performance - 7 months ago
HelpDesk - degraded performance - 8 months ago
Performance issue - 8 months ago
HelpDesk - problem with delivering emails - 12 months ago
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