Outage in HelpDesk

HelpDesk application issue

Resolved Minor
July 02, 2025 - Started 4 months ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently investigating the issue. The agent application is down.
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/02/2025 08:30AM

The incident has been resolved. The agent application is now working properly.

IDENTIFIED 4 months ago - at 07/02/2025 08:06AM

The issue has been identified, and the fix is being implemented.

INVESTIGATING 4 months ago - at 07/02/2025 08:05AM

We are currently investigating the issue. The agent application is down.

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