Outage in HelpDesk
Performance degradation of our services
Resolved Minor
January 20, 2026 - Started 6 days ago
- Lasted about 3 hours
Incident Report
We noticed a performance degradation in our services related to issues with our cloud provider. We're currently investigating this issue.
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Latest Updates ( sorted recent to last )
MONITORING
6 days ago - at 01/21/2026 01:28AM
After discussing the issue with our admins, the cloud provider engineers are still working on the case and investigating further. Currently, we are not seeing any further issues, but we are still monitoring the situation.
INVESTIGATING
6 days ago - at 01/21/2026 12:48AM
We are still investigating the situation and working with our cloud provider engineers to implement the fix.
INVESTIGATING
6 days ago - at 01/21/2026 12:08AM
We have received a communication from the cloud provider's engineers stating that they are reviewing our case.
INVESTIGATING
6 days ago - at 01/20/2026 11:27PM
We noticed a performance degradation in our services related to issues with our cloud provider. We're currently investigating this issue.
Latest HelpDesk outages
Performance degradation of our services - 7 days ago
Delayed Creation of Tickets from Forwarded Emails - about 2 months ago
HelpDesk - degraded performance - 7 months ago
HelpDesk application issue - 7 months ago
HelpDesk - degraded performance - 8 months ago
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