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Outage in HelpDesk

HelpDesk app unable to load

Resolved Major
November 04, 2026 - Started 7 days ago - Lasted about 1 hour

Incident Report

We are currently experiencing an issue affecting access to the HelpDesk application. The application is currently not loading for users. Our technical team is actively investigating the issue to identify the root cause and restore service as soon as possible.

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Latest Updates ( sorted recent to last )
MONITORING 7 days ago - at 11/04/2026 09:42PM

The issue has been resolved, and the HelpDesk application is working again. Our technical team continues to closely monitor the service to ensure everything remains stable and functions as expected.

MONITORING 7 days ago - at 11/04/2026 09:18PM

The fix for the issue affecting the HelpDesk application has been implemented.

Our technical team is currently monitoring the application to ensure that it is loading correctly and that normal service has been restored.

INVESTIGATING 7 days ago - at 11/04/2026 08:58PM

We are currently experiencing an issue affecting access to the HelpDesk application. The application is currently not loading for users.

Our technical team is actively investigating the issue to identify the root cause and restore service as soon as possible.

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