Outage in HelpDesk
Delayed Creation of Tickets from Forwarded Emails
Resolved MinorIncident Report
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.
Components affected
HelpDesk Subprocessors' serviceNeed to monitor HelpDesk outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/07/2025 02:44PM
The incident has been resolved
IDENTIFIED
about 2 months ago - at 12/07/2025 01:03PM
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.
Latest HelpDesk outages
Performance degradation of our services - 6 days ago
Performance degradation of our services - 7 days ago
HelpDesk - degraded performance - 7 months ago
HelpDesk application issue - 7 months ago
HelpDesk - degraded performance - 8 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
