Outage in HelpDesk
Delayed Creation of Tickets from Forwarded Emails
Resolved MinorIncident Report
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.
Components affected
HelpDesk Subprocessors' serviceNeed to monitor HelpDesk outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 12/07/2025 02:44PM
The incident has been resolved
IDENTIFIED
1 day ago - at 12/07/2025 01:03PM
We are currently experiencing delays in the delivery of forwarded emails to our HelpDesk system due to an issue at one of our subprocessors.
Latest HelpDesk outages
HelpDesk - degraded performance - 5 months ago
HelpDesk application issue - 5 months ago
HelpDesk - degraded performance - 7 months ago
Performance issue - 7 months ago
HelpDesk - problem with delivering emails - 10 months ago
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