Outage in Hivebrite

Slowness: WebApp & admin jobs on USProd

Resolved Minor

September 12, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Webapp is currently experiencing technical issues generating slowness for USProd users. Admin jobs (such as mail sending and indexations) are currently experiencing slowness for USProd users too. This doesn't impact customer data but it might impact the display of data to users. We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.

Components affected

Hivebrite US production servers

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/12/2022 06:41PM

WebApp and admin jobs were recently experiencing some technical issues that caused slowness for USProd users.
We've fixed the issue and are continuing to monitor the situation. There was no impact to customer data.

IDENTIFIED over 3 years ago - at 09/12/2022 05:50PM

Webapp is currently experiencing technical issues generating slowness for USProd users.
Admin jobs (such as mail sending and indexations) are currently experiencing slowness for USProd users too.

This doesn't impact customer data but it might impact the display of data to users.
We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.

Latest Hivebrite outages

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Response time: front-office, back-office on euprod - 5 months ago

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