Outage in Hivebrite

Hivebrite is currently unavailable on EUProd and APAC

Resolved Major

December 09, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform on EUProd and APAC. There is no impact to existing customer data. We apologize for the inconvenience and are working to resolve this as soon as quickly as possible.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/09/2021 01:00PM

Our platform was recently experiencing some technical issues that caused it to be unavailable for users and admins. No customer data was impacted.
We've resolved the issue and are continuing to monitor the situation.

IDENTIFIED over 2 years ago - at 12/09/2021 12:57PM

Our platform is currently experiencing technical issues on EU. Users and admins may not be able to access Hivebrite at this time.
We apologize for the inconvenience, we've identified a fix and are working to resolve this as quickly as possible.

INVESTIGATING over 2 years ago - at 12/09/2021 12:49PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 12/09/2021 12:26PM

Our platform is currently experiencing technical issues that are preventing users and admins from accessing the platform on EUProd and APAC. There is no impact to existing customer data.
We apologize for the inconvenience and are working to resolve this as soon as quickly as possible.

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