Outage in Hotjar

Zapier OAuth not functional

Resolved Minor
January 25, 2023 - Started over 2 years ago - Lasted 20 minutes
Official incident page

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Outage Details

Around 12pm UTC, our team was alerted about an issue with our Zapier integration's authentication process. Our engineers have identified the root cause and are working on resolving this issue. This issue does not affect existing Zaps or new Zaps for customers who have already established a connection between Hotjar and Zapier. However, users who attempted to establish or re-establish a connection between the platforms would encounter an error and the authentication step would fail.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/25/2023 06:13PM

This incident is now resolved. Thanks for bearing with us!

MONITORING over 2 years ago - at 01/25/2023 06:02PM

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

INVESTIGATING over 2 years ago - at 01/25/2023 05:56PM

Around 12pm UTC, our team was alerted about an issue with our Zapier integration's authentication process. Our engineers have identified the root cause and are working on resolving this issue.

This issue does not affect existing Zaps or new Zaps for customers who have already established a connection between Hotjar and Zapier. However, users who attempted to establish or re-establish a connection between the platforms would encounter an error and the authentication step would fail.

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