Outage in Hotjar

Password reset unavailable

Resolved Minor
January 30, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Our engineers have identified an issue preventing users from being able to reset their password and are working on resolving this issue. Thanks for bearing with us!
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/30/2023 11:32AM

This incident is now resolved. Thanks for bearing with us!

MONITORING about 1 year ago - at 01/30/2023 11:01AM

We have deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.

IDENTIFIED about 1 year ago - at 01/30/2023 09:54AM

Our engineers have identified the root cause and are working on resolving this issue. Thanks for bearing with us!

INVESTIGATING about 1 year ago - at 01/30/2023 09:53AM

Our engineers have identified an issue preventing users from being able to reset their password and are working on resolving this issue. Thanks for bearing with us!

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