Outage in Infobip

Multiple locations - SMS service degradation towards multiple carriers

Resolved Major
April 12, 2024 - Started 21 days ago - Lasted 26 minutes
Official incident page

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Outage Details

We are currently experiencing general issues with terminating SMS traffic towards multiple carriers. Our core SMS platform is not affected and most of the traffic is re-routed to alternative solutions, but for a part of the traffic you may experience degraded delivery. We are investigating the issue and will keep you posted with further updates.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/12/2024 12:42PM

The issue has been successfully resolved - all affected connections have recovered and the service is once again fully operational.

Start (UTC): 12 April 11:16
End (UTC): 12 April 12:30
Impact: Degraded delivery of SMS traffic towards certain carriers

INVESTIGATING 21 days ago - at 04/12/2024 12:24PM

We are currently experiencing general issues with terminating SMS traffic towards multiple carriers. Our core SMS platform is not affected and most of the traffic is re-routed to alternative solutions, but for a part of the traffic you may experience degraded delivery.
We are investigating the issue and will keep you posted with further updates.

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