Is Inspera down?

Inspera current official status is Up and running

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Inspera Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours

Resolved Minor Delay in event log messages in Deliver. Also affecting webhooks

We are experiencing a delay in the event log in Deliver. Candidates in progress are not affected. New events being tracked in the event log have a delay before being registered - which in turn impacts webhooks/integrations that are listening in for events in the event log We will update shortly.

about 2 months ago Official incident report

Resolved Minor Norwegian customers - FS integration is out of service

The integration between Inspera and FS is currently unavailable. Please follow the status of the incident here:

about 2 months ago Official incident report

Resolved Minor Delays in Inspera Assessment (temporarily resolved, service is operating normally)

We are investigating an issue that has led to delays in all operations for all customers. This has affected all parts of Inspera Assessment, including the candidate experience. The service was back to normal at approximately 05:30 CET this morning. We are actively monitoring performance, and we expect that the service will be operating normally until a fix for the underlying cause is deployed. We expect the fix to be deployed in a few hours. This incident will be updated with a more specific time as soon as that is available.

Resolved Minor Delays in candidate updates in Monitor

This incident is being worked on with high priority and a new update will be posted by 12:30 CEST. There is currently a delay of approximately 10 minutes in processing candidate events. The impact of the incident currently includes: - Candidates that have submitted during this incident are not updated to the Submitted status in Monitor. These candidates have submitted, and the status will be updated to Submitted once the incident is resolved. ---- Candidate submissions are not compromised, and will be available to planners/graders/teachers once the incident is resolved. ---- When the test settings allow it - the candidates will be able to access their submission in their archive even if the status in Monitor is not updated. - All candidate actions in Monitor are affected. This includes adding extra time and open for resubmission. ---- Extra time and resubmission will be available for the candidates, but the extra time will not show as expected in Monitor until the incident is resolved. - Delay when adding candidates to tests (including from external systems like FS). The added candidates do not show up in the candidate list. ---- Candidates will be updated once the incident is resolved. --- Impacted areas may be expanded in a later update.

Resolved Minor Issue with main illustration in question with more than one language version

This issue affects: -Candidates in an ongoing test with multiple language versions -Authors when previewing question set In a question set with multiple language versions a main illustration may only be visible in one of the language versions. The other language versions will have a placeholder text in place of the illustration. Suggested workaround for a candidate in an ongoing test is to check if the illustration is visible in another language version. We have identified the issue and we are working on a fix. We will update the status of this incident by 18:00 CEST

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Is Inspera down?
Inspera seems to be up and running. We're updating the status regularly.
I'm having issues with Inspera, but the status is OK. What's going on?
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