Number of Incidents
4 outages
Since last incident
15 days
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Minor · 15 days ago · lasted about 17 hours
Possible issues with SEB and older MAC OS versions
We have indication that there might be issues with saving of responses on SEB enabled tests for Candidates using MAC OS version 10.14.6 or older. Responses are not saved client side or server side. While we investigate we recommend that Candidates taking tests use MAC OS version 10.15 or above.
Minor · 16 days ago · lasted 6 days
Issue with brightness on the login page background image
The login page background images appears darker than usual. This is due to a filter we implemented in a recent change for improved accessibility. We will restore the original brightness as soon as possible.
Minor · 22 days ago · lasted about 6 hours
Issue with API v1/FileExport with resourceType = "PdfOfSubmission"
We have identified an issue with the open API endpoint v1/FileExport with resourceType = "PdfOfSubmission". The same issue applies to the deprecated endpoint /v1/candidates/pdf/{testId}/{userId}. We have identified the cause of the issue, and are working on a fix. No other API endpoints are affected.
Major · 24 days ago · lasted about 2 hours
We are currently experiencing issues with the PDF viewer. This affects the viewer in Questions/Question Sets and the PDF generator for Downloading submissions. We are investigating the issue.
Major · about 1 month ago · lasted about 3 hours
Norwegian Customers Only: FS integration Out of Service
The issue has been identified. We will update Status Page when the issue is fixed.
Minor · about 1 month ago · lasted about 17 hours
Issue with radio buttons in Authoring module
There is currently an issue with radio buttons in the Authoring Module. When selecting alternatives in question types that uses radio buttons, the previously selected value stays checked, when it should be unchecked upon selecting a different alternative. The selection is updated in the backend, but is not presented correctly in the UI. When saving and reloading the question, all other radio buttons besides the one for the last selected alternative will be unchecked. This affects authors and all questions using radio buttons. It does not affect previously authored questions or question sets. We are investigating this, and will deploy a fix for the issue as soon as possible.
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