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We continuously monitor the official Inspera status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Inspera outages.
Minor Resolved · 2 months ago · lasted 10 days
This may occur if you combine file upload questions and InsperaScan/handsketches on the same test. If candidates on such questions chooses to submit both a file upload and a hand sketch, only the file upload will be visible to the grader if they access the submission in the grading tool. The grader will see the full submission if they download the submission as pdf, or access the submission via monitor. We recommend that customers avoid this combination until we have released a fix. All affected customers are informed.
Minor Resolved · 3 months ago · lasted 10 days
Users being logged out (401 error)
We are currently investigating an issue were some users are reporting being logged out with 401 error.
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Minor Resolved · 3 months ago · lasted about 3 hours
The delays may mean it can take from a few minutes up to over an hour before candidates appear in Marking 2.0 . We are going to apply a workaround to handle the queue while we investigate for the root cause.
Minor Resolved · 4 months ago · lasted 2 days
We are experiencing an increase in delay and error rates. Users may have experienced error messages when logging in or navigating the platform during the outage. Candidates that are in progress in a test should be able to continue their test normally during the outage.
Minor Resolved · 4 months ago · lasted about 7 hours
Delays in classic grading
We are currently investigating an issue where some candidates are not showing up in classic grading.
Minor Resolved · 5 months ago · lasted about 5 hours
Marks are not not displaying correctly in candidate report
Much of the information for marks is not displayed in the candidate report anymore. The only visible information under Marks now is status published and the total score. This applies to all tests with candidate reports for both candidates' view and graders' view. We are investigating the cause of the issue.
Minor Resolved · 5 months ago · lasted 32 minutes
Candidates not seeing active tests in Dashboard
We are investigating reports about some candidates who cannot see active tests in Dashboard.
User-reported problems for Inspera in the last 12 hours. It's a collection of user reports from different sources.
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