Outage in Instaclustr

Issues on provisioning new instances

Resolved Minor
December 13, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues provisioning new instances. Our support team are employing a workaround to all affected instances but please reach out if you are seeing any significant delays. We have already identified the issue and a solution is being tested.
Components affected
Instaclustr Provisioning API

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/14/2022 12:12AM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/13/2022 11:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 12/13/2022 11:23PM

The fix has been tested and will be deployed shortly

IDENTIFIED almost 3 years ago - at 12/13/2022 10:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 12/13/2022 10:46PM

We are currently experiencing issues provisioning new instances. Our support team are employing a workaround to all affected instances but please reach out if you are seeing any significant delays.
We have already identified the issue and a solution is being tested.

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