Resolved Authentication Issues
We are currently looking into an issue that may affect new accounts and password changes. We do not currently have an ETA but will provide updates as we know more.
Resolved Dallas - Networking Issues
We are seeing networking issues and have temporarily taken Dallas out of production. We are working with our upstreams to remedy the issue. At this time we do not have an ETA.
Resolved Dallas Power Outage
Our datacenter in Dallas has experienced a power loss due to the inclement weather in that region. Power has been restored via generator, however, the Dallas PoP will still be out of production until all devices are recovered. For additional context, Texas' power grid is under extreme stress. ERCOT has issued an EEA level 3 because electric demand is very high right now, and supplies can’t keep up. Reserves have dropped below 1,000 MW and are not expected to recover within 30 minutes; as a result, ERCOT has ordered transmission companies to reduce demand on the system. See: http://www.ercot.com/eea_info/show/26464
Resolved API outage
We're currently investigating an API outage which is preventing logins and other various API calls from succeeding on our clients. This is being looked into by our engineering team.
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