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Resolved We have degraded performance for the domain search tool
We have degraded performance for the domain search due a denial of service attack, we're working to mitigate it over the weekend
Resolved Website user dashboard is running slow
We are currently investigating this issue.
Resolved Paystation maintenance
Due to maintenance with our payment service provider there may be delays or reduced service when taking payments until 4pm UTC
Resolved Credit card update outage
We are currently experiencing an issue processing credit card updates. The issue has been identified and a fix is being implemented. We'll let you know when we're back up and running.
Resolved Problem with upstream payment processor
Our payment processing gateway is experiencing issues at the moment. They are working to fix this as soon as possible and we'll provide an update as soon as this is resolved. Only order processing is affected, and the rest of the site is running fine.
Resolved Dashboard timeout issues
We are currently experiencing timeout issues with our dashboard. We are investigating the cause and will resolve as soon as we are able.
Resolved Outage affecting dashboards and search
There is currently an outage affecting customer dashboards and our search functionality. Our developers are hard at work to identify a fix. We'll let you know as soon as we have an update.
Resolved Upstream maintenance
Our upstream provider is currently undergoing maintenance. During this time, domain search, order processing, and domain management in the dashboard may be affected. We'll let you know when we're up and running again.
Resolved Support form not working
We are currently experiencing issues receiving requests via our support form. While we investigate and fix, please contact us via email [email protected]
Resolved Issue affecting registrations and DNS updates
We are currently looking into an issue affecting domain registrations and additions/updates to the DNS dashboard. These functions may work intermittently for the moment.
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