Outage in Jobber

SMS message failures detected

Resolved Minor
April 26, 2023 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Need to monitor Jobber outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jobber, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue with SMS messages failing delivery. This may affect some users sending SMS messages out of both the mobile application and web version of Jobber. Please do not attempt to re-send text messages if possible, as our team will be working to push out failed text messages after issue has been identified. We will update as soon as we have any more information. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.
Components affected
Jobber Text Messaging Services
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/27/2023 01:36AM

We have fully investigated, and are no longer experiencing SMS messaging failing delivery. You may now re-send any messages that failed throughout the day. Our Engineering team is actively discussing how to prevent future disruptions similar to this one.

If you continue to experience issues with SMS messaging failing delivery please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

IDENTIFIED about 1 year ago - at 04/27/2023 12:05AM

We have identified the cause of the issue affecting SMS messages failing delivery for some users out of both the mobile application and web version of Jobber.

Please do not attempt to re-send text messages if possible, as our team will be working to push out failed text messages after issue has been identified.

Our team will be continuing to update this page as soon as possible.


We greatly appreciate your patience.

INVESTIGATING about 1 year ago - at 04/26/2023 06:18PM

We are investigating an issue with SMS messages failing delivery. This may affect some users sending SMS messages out of both the mobile application and web version of Jobber.

Please do not attempt to re-send text messages if possible, as our team will be working to push out failed text messages after issue has been identified.

We will update as soon as we have any more information.
We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.

The easiest way to monitor Jobber and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime