Outage in Jobber

Deliverability Issues to Microsoft 365 Email Addresses

Resolved Minor
March 14, 2024 - Started about 2 months ago - Lasted 8 days
Official incident page

Need to monitor Jobber outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jobber, and never miss an outage again.
Start Free Trial

Outage Details

Our team has received reports from users of Microsoft 365 about not receiving emails. We believe these messages are being sent but are being quarantined. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues In the meantime, our support team is accessible through other channels. For more details, please review our help article here: https://help.getjobber.com/hc/en-us/articles/360008966513-How-to-Get-Help. We will update you as soon as we have more information. We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.
Components affected
Jobber Email Servers
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/22/2024 04:03PM

Over the last 48 hours, deliverability has returned to normal for Microsoft 365 inboxes. Our team is continuing to monitor the situation closely.

If you have any questions please reach out to our support team.

MONITORING about 1 month ago - at 03/21/2024 03:54PM

We have seen significant improvement in deliverability to Microsoft 365 inboxes over the last 24 hours. Our team is continuing to monitor the situation closely for any new developments and are doing all we can to ensure things continue trending positively.

IDENTIFIED about 2 months ago - at 03/15/2024 04:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 03/14/2024 07:44PM

Our team has received reports from users of Microsoft 365 about not receiving emails. We believe these messages are being sent but are being quarantined. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues

In the meantime, our support team is accessible through other channels. For more details, please review our help article here: https://help.getjobber.com/hc/en-us/articles/360008966513-How-to-Get-Help.

We will update you as soon as we have more information.

We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.

Know when your vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime