Android Users not able to initiate Chats on Jobber Mobile App

A fix was implemented. Please ensure you are running Jobber Mobile App (Android) version 5.72.1

If you continue to experience issues with (symptom/known issue) please reach out to support@getjobber.com.

Thank you for your patience as we resolved this issue!

A fix was implemented. Please ensure you are running Jobber Mobile App (Android) version 5.72.1

We will continue monitoring until the end of the day however incident is now considered mitigated.

The issue has been identified and a new version of our Android Jobber Mobile App will be released

We are investigating an issue affecting Jobber Mobile App users when trying to initiate a chat with our support team. This may affect Android users only running Jobber Mobile Version 5.72.

In the meantime, our support time is accessible through other channels. For more details, please review our help article here: https://help.getjobber.com/hc/en-us/articles/360008966513-How-to-Get-Help

We will update you as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.